cpc-i monica grimmett

* Manage a staff of 25 employees (Medical Records, Medical Assistants, Schedulers, Operators and Financial Counselors) * Responsible for maintaining adequate wait times for patients in the phone queue * Assist with training new staff members of practice policies and procedures * Work closely with the Endoscopy Center managers as well as the Pre-Certification managers to ensure quality patient care * Assist with the implementation and training of the EMR/EHR system * Monitor and review proper scheduling for the St. Joseph’s clinic * Monitor Test Tracking Logs to confirm the physicians and patients have an open line of communication regarding any and all outside services not offered within the practice * Conduct staff office meetings * Assist patients with billing inquiries * Ensure that the office has proper coverage in all departments * Responsible for obtaining documented reports for procedures and services conducted in the hospital * Monitor and review office productivity

* Managed all financial resources for the practice * Responsible for 3 locations and 13 employees * Directed billing and collection processes for Commercial, Medicaid, Medicare, third party payers and self pay carriers * Advised billing staff on procedural processes * Monitored and reviewed office productivity * Created annual budget plans for all 3 locations * Created and ensured all office policies and procedures for front office and back office * Conducted training courses for staff * Implemented EMR and trained the staff as well as physicians on the data conversion system * Obtained first $21,500 installment from Medicaid from the EMR Incentive Program within 5 months of employment

* Managed a private practice consisting of 2 Pediatric physicians and 6 medical staff employees including nurses and medical assistants * Responsible for tracking and processing all current medical office accounts and exploring avenues for potential client acquisitions. * Processed medical claims to all public and private health insurance carriers including but not limited to Medicaid, Medicare, HMOs and PPOs. * Increased revenue by 35% within a fiscal year * Responsible for tracking the Profit and Loss reports of the practice * Implemented an EMR and trained staff as well as physicians on the data conversion system * Prepared payroll and medical healthcare benefit packages * Conducted monthly presentations to providers and internal medical staff * Monitored patient charts and conducted audits * Performed routine inventory of medical supplies and prescriptions * Obtained first $21,500 installment from Medicaid from the EMR Incentive Program within 10 months of implementation

* Led a team of 2 employees and 10 physicians * Coordinated and audited all patient accounts with the goal of resolving accounts that were 60 or more days in arrears * Drafted and presented financial findings of past due accounts to CFO and Billing Director * Conducted patient account collection symposiums * Arranged self-pay options for patient accounts receivable * Trained new hires on the policies and procedures for the self-pay options implemented * Trained staff on Medicaid guidelines * Processed Medicaid Collections

* Aided with the implementation of AthenaNet and Allscripts EMR as a Subject Matter Expert * Participated in policy review, performs analysis and makes recommendations * Planned, organized and directed the assigned Huron Work Groups with all primary and specialty services for in-patient, out-patient, preventive and wellness programs. * Assisted with the implementation, end user testing and training of the EMR/EHR system and interface, * Helped design and implement policies, goals and objectives. * Trained and introduced Revenue Cycle workflow processes on the AthenaNet EMR system