monica giles

* Maintain accurate inventory of incoming and outgoing stock to clients throughout shift * Organize and merchandise new stock in an orderly manner to more efficiently serve clients * Efficiently enter data with attention to detail into MACC Commonwealth ClientTrack database

* Assisted customers with purchases of merchandise and fuel resulting in customer satisfaction * Processed cash and credit transactions quickly and effectively * Stocked products and cleaned to company standards to increase return customers

* ● Prepared food for two locations and special orders when needed * ● Safely used kitchen appliances including mixers, grills, ovens, and deep fryers * ● Maintained a clean and hygienic environment in the kitchen, storage and serving area * ● Adhered to the protocols and regulations as prescribed by the food industry, regulating body related to storing, preparing and selling food items * ● Processed cash and credit transactions responsibly

* ● Managed team of 5-8 employees providing guidance and instructions to complete tasks * ● Assisted in training and assisted employees in developing solutions to common restaurant problems * ● Scheduled employees for daily and weekly operations taking care to closely monitor labor expenses * ● Inventoried stock and ordered food accurately to ensure low food costs and to increase revenue * ● Maintained company standards of clean and safe work environment by consistently passing Department of Health inspections

* ● Escorted customers to their tables and informed them of daily specials professionally * ● Presented menus to patrons and answer questions about menu items * ● Prepared checks that itemize and total meal costs and sales taxes * ● Removed dishes and glasses from tables or counters, and take them to kitchen for cleaning * ● Stocked service areas with supplies such as coffee, food, tableware, and linens