monica dominguez

* Managed account opening process for business and personal accounts. * Performed daily account management reviews to manage overdrafts reports and client account * management. * Served as designated information representative for new account and bank products. * Developed a strong relationship between the bank and the customers. * Processed OFAC procedures on transactions. * Completed, filed and maintained database on KYC forms.

* Performed general teller transactions such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks, etc. * Provided timely and efficient completion of client transactions as well as addressed client inquiries. * Proactively participated in the sales/quality referral process of the branch as directed by management. * Coordinated daily teller reconciliation process and assisted the head teller with administrative duties. * Prepared individual daily balance of teller cash transactions as well as other reports as necessary.

* Research, analyze and evaluate required KYC information on business banking clients particularly foreign companies. * Validate the customer's business purpose and legitimacy and analyze any transactions that appear unusual based on the customer's profile. * Risk rank the customers based on assessment of the risk profile of the customer including product, geography, transaction history and other relevant information.

* Analyze accounts for unusual or suspicious activity. * Conduct account investigations and research in effort to address any account irregularities and determine whether SAR reporting is warranted. * Conduct due diligence and recommend appropriate risk-based business actions to be taken concerning client relationship on boarding or ongoing monitoring and escalate as necessary. * Document all findings in a centralized case management system. * Recommend a course of action to management based on an analysis of the findings. * Communicate with bank personnel and management on CDD/EDD deficiencies detected during the account monitoring process. * Perform complex investigations of the Bank’s high-risk customers and products. * Assist in the completion and tracking of various quality assurance functions in the BSA Department. * Prepare suspicious activity reports.

Activities and Societies: Cum Laude Graduate, Awarded the Dean's List Award every semester. Delta Iota Epsilon Academic Honor Society.