Mônica Alvim

Diagnóstico, Planejamento e Consultoria Monitoramento Stakeholders Planejamento e gestão da área de Comunicação Interna e Externa Gestão e produção de conteúdo online e offline Capacitação de liderança e equipes em Comunicação Definição, estruturação e execução de indicadores de Sustentabilidade

Reported directly to the Public Affairs VP in Plymouth in 2016 and in 2017 to the Human Resources & Corporate Affairs Director in Brazil. Four-member team. • Led the tasks of internal and external communication, government relations, communication for change management, social investment, and Mosaic Institute. • Developed the area’s annual strategic planning, ensuring the necessary conditions for its implementation within the established deadlines and budgets, while also monitoring and measuring the results. • Managed and carried out the engagement plan with the government and trade associations. • Managed Mosaic’s profiles on social media: Facebook and LinkedIn. • Set up a strategy for the engagement with stakeholders and influencers to strengthen corporate reputation, thus ensuring the dissemination of the company's values and strategic objectives. • Led internal corporate communication: content management, development of internal marketing campaigns for the engagement and commitment of the internal public in view of the targets set by top management. • Managed communication in critical situations including strategic orientation, monitoring, production of positioning, and press relations.

Reported to HSEC General Manager , technical alignment with Vale's Communication Director. Five-member team. Part of Global Mineral Exploration Department, responsible for managing Sustainability & Communication that included Internal Communication, Community Relations, and Environmental Management in Brazil, Chile, Peru, Angola, Zambia, Indonesia and Australia. Planned and developed the Global Communication Strategy, working with the execution of situational diagnosis, analysis of results, action plan and monitoring the results and planned actions. Defined, implemented and monitored the Management Model for Sustainability in Mineral Exploration. Systematized Direct Communications for Leaders, including leadership training. Defined and supported leaders and countries’ focal points involved in carrying out the Process of Communication and Dialog with Communities through training, preparing support material and monitoring processes. Prepared and implemented guidelines, processes, flows, communication manuals: press relations, sponsorships, social investment and internal communication. Provided support to the Global HS area in defining and executing campaigns and communication materials with a focus on the perspective of information and behavior. Communication Manager – VSE Project (2009 to 2011) Reported directly to the HR General Manager. Three-member team. Responsible for setting up and managing Corporate Communication area, which involved internal communication, corporate alignment with Vale, along with organizing events and fairs with the objective of promoting project’s initiatives. Internal communication, corporate communication and stakeholders relationship. Implemented Intranet. Managed content, planned and coordinated production of institutional promotional materials such as printed or electronic material, videos, ads, photos, internet etc. Performed planning, risk assessment, execution, coordination and monitoring of results of internal/external events.

Reported directly to the New Business Communication Manager. Led the technical training and alignment of communication analysts allocated in the company's projects and new ventures in Brazil, Peru, and Chile. • Ensured unity in the Communication & Relationship actions and procedures with communities for the new ventures in Brazil and Andean America, considering the legal and cultural specificities of each locality. Planned and executed communication actions and engagement with stakeholders in the environmental licensing process (hearings and public consultations).

Responsible for the Internal Communication process, including leadership development in direct communication and permanent monitoring of the communication tools. Elaboration of the internal vehicles such as mural, weekly bulletin, newspaper, folders and ads among others - writing texts, creating and approving graphic pieces, developing internal awareness campaigns and institutional material. Intense participation in the implementation and execution of the Volunteer Program, contributing directly to the dissemination and change of the volunteer culture. Responsible for attending press demands, supporting the contracted supplier, supporting the production of material and follow-up interviews among other routine activities.