Momoko Yoshihama

Bilingual client experience professional with over 10 years of international luxury retail experience in the United States and Japan. I specialize in building strong relationships with high-value clients, delivering personalized service, and maintaining long-term client loyalty. During my career with global luxury brands including Chanel, Cartier, and Hermès, I consistently exceeded sales targets and developed a loyal clientele through strong product knowledge and exceptional service. At Chanel, I achieved approximately $2M in annual sales by providing personalized client experiences and building repeat business. In addition to my retail background, I have experience in administrative operations, CRM systems, and cross-cultural communication. I am fluent in both Japanese and English and comfortable working with international clients and teams. I am currently seeking remote opportunities where I can contribute my skills in: • Client Success • Customer Experience • Luxury Client Relations • Bilingual Customer Support • Virtual Assistance • CRM and Client Communication Based in Japan and open to working with global companies remotely.