Moin uddin
General Manager Operations @ Al Kuzama Trading Co.
About
A results-driven operations leader with over 20 years of progressive experience, advancing from store Operations to C-level roles, delivering scalable growth across QSR, high-end casual dining, production houses, and fuel retail ecosystems. I have worked with globally recognized QSR brands including KFC and Hardee’s, where I led multi-unit operations, optimized store performance, strengthened SOPs, and drove customer experience excellence. My experience spans end-to-end operations—from store launches and supply chain coordination to cost controls, quality assurance, and people leadership. A significant milestone in my career has been my role at Aramco, where I led Non-Fuel Retail (NFR) as part of the core leadership team responsible for launching Aramco’s downstream retail business. This included concept development, vendor onboarding, compliance, commercial negotiations, operational readiness, and large-scale rollout execution—building systems from the ground up in a highly regulated, world-class environment. I bring a rare blend of QSR speed, retail discipline, and enterprise-level governance, with hands-on exposure to: Multi-brand & multi-site operations QSR & casual dining expansion Non-Fuel Retail (NFR) strategy and execution Production & supply chain integration Business setup, scale-up, and turnaround Team building, leadership development & performance management Known for strong execution, strategic thinking, and stakeholder alignment, I thrive in roles that require building businesses, scaling operations, and delivering sustainable profitability. I am always open to engaging with leaders, investors, and organizations looking to build or expand food, retail, or downstream consumer businesses.
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Saudi Arabia
Hospitality
People Development, Business Relationship Management, Business Development, Executive Management, Operational Excellence, Franchise Consulting, SWOT analysis, Marketing Strategy, Organization Skills, Food Manufacturing, Manual Handling, Food Safety, Hazard Analysis and Critical Control Points (HACCP), Store Management, Customer Service Management, People Management, Training and Development (HR), Problem Solving, New Market Expansion, Market Penetration
Experience

General Manager Operations
Riyadh, Saudi Arabia
Brand Launch & Expansion: Lead end-to-end operational planning and execution for new brand launches. Translate brand vision into scalable operating models, SOPs, and playbooks. Oversee pre-opening activities including site readiness, staffing, training, and soft launches. Support market entry strategy, rollout timelines, and post-launch stabilization. Operational Excellence: Design and implement standardized SOPs across all brands and formats. Establish KPIs, dashboards, and performance review rhythms. Drive continuous improvement initiatives to enhance efficiency, quality, and speed. Ensure consistent execution of brand standards across locations. People & Leadership: Build and lead high-performing operations teams. Define manpower models, organizational structures, and succession plans. Oversee training frameworks, certification programs, and leadership development. Foster a performance-driven, accountability-based culture. Supply Chain & Cost Control: Collaborate with procurement and supply chain teams to ensure cost efficiency and availability. Optimize food cost, labor cost, and operating expenses. Support vendor selection, contract negotiation, and quality assurance. Implement waste reduction and yield improvement initiatives. Quality, Compliance & Safety: Ensure compliance with local regulations, food safety standards, and internal controls. Lead audits, corrective action plans, and risk mitigation strategies. Champion quality assurance and guest satisfaction programs. Financial Performance: Own operational P&L performance in collaboration with finance. Drive profitability through productivity improvement and cost optimization. Support budgeting, forecasting, and capex planning for operations. Cross-Functional Collaboration: Work closely with Brand, Marketing, Finance, HR, and Development teams. Align operations with brand positioning and customer experience goals. Act as the operational voice in leadership and strategy discussions.

General Manager NFR
Pakistan
Lead the development and execution of the NFR business strategy aligned with Aramco Pakistan’s corporate goals. Define long-term growth plans, revenue targets, and competitive positioning of NFR offerings in the Pakistani market. Establish policies, operational frameworks, and governance structures for the NFR function. Identify opportunities for new retail formats, partnerships, and customer segments. Drive market research and feasibility assessments for NFR expansion across regions. Lead site selection, network development, and vendor negotiations for retail partnerships. Oversee the rollout of NFR retail operations, ensuring compliance with quality, safety, and brand standards. Implement efficient operational processes, performance metrics, and continuous improvement systems. Ensure the integration of NFR services with existing fuel retail operations where applicable. Develop annual budgets, forecasts, and financial plans. Drive cost optimization while maximizing revenues, profitability, and business sustainability. Monitor P&L performance and implement corrective measures as needed. Build and develop a high-performing NFR team with strong capabilities in operations, sales, marketing, supply chain, and customer experience. Foster a culture of accountability, collaboration, innovation, and customer focus. Provide coaching, mentorship, and performance management across the team. Partner with internal functions including Supply Chain, Legal, Finance, HR, Marketing and IT to ensure seamless execution. Represent Aramco with external stakeholders including government regulators, partners, franchisees, suppliers, and industry associations. Uphold Aramco’s corporate values and reputation in all interactions. Drive customer-centric initiatives to enhance service quality, retail offerings, and brand loyalty. Monitor market trends, customer preferences, and competitive activities to optimize product and service portfolios.

Area Manager KFC
Bahrain
Project Management: Forecasting budgets, trade areas, finalize locations, buildings layout and KPI’s arrangements. Over view with business development team and finalize layouts, interior, exterior according to customer demands. Follow ups of project team regarding project handover time and quality of work. - Recommend locations for new facilities or oversee the remodeling or Renovating of current facilities. Operational Management: - international food safety standards and hygiene.Daily operations standard procedures. Manages resources to achieve corporate objectives as well as satisfy client requirements; promote a cooperative plus harmonious working climate that is conducive to Managing team to ensure restaurants daily operations, Organizing stocks and maintain equipment, Services, ordering supplies, cash SOP’s, overseeing building maintenance, cleanliness and security and customer maniac atmosphere. Financial Management: Planning and working to budgets, maximizing profits and achieving sales targets set by top management, Review financial statements, sales as well as activity reports additionally other performance data to measure productivity as well as goals achievement. Direct as well as coordinate organizations financialinvestments, and also increase efficiency. Over view of all financial reports ie: food cost, labour cost, project cost, daily sales reports, inventory management and P&L statement, audit and cash flow. People Management: Actively participating in Recruitment new staff, on job training and development of existing staff, motivating and encouraging staff to achieve targets, coordinating staff scheduling and training along with evaluation as per defined by HR depertament. Marketing management: Oversee activities directly related to making products and providing services. - Develop & implement product-marketing strategies, including advertising campaigns and sales promotions with local & international team- .
Area Manager
Hardees MMalam, DHA & Faislabad
Directing various business departments to ensure the smooth running of the company. Resolving contractual and commercial issues and disputes. Training and leading a large team, providing discipline and performance feedback. Developing positive direct relationships with key business contacts. Scheduling workload to meet priorities and targets. Possessing personality, energy & charisma to inspire, lead and develop staff. Using automated computer systems to monitor stock control. Analyzing complex data and documentation. Involved in the recruitment and mentoring of new staff. Responsible for achieving all performance related targets. Ensuring that best practice is followed in safety, legality and quality of service. Developing and supporting a cross functional culture of continuous improvement. Assisting company accountants in the formulation of forecasts and budgets. Maintaining excellent relationships with clients and suppliers. Undertaking staff performance reviews. Forecasting budgets, trade areas, finalize locations, buildings layout and KPI’s arrangements. Local Store Marketing, product development to increase sale and customer satisfaction.
Sr Restaurant General Manager
Hardees Islamabad
Successful opening of Mega store in Islamabad & Centaurus. Looking Over operation,SOP,s,KPI,s,P&L monthly and annually. Budgeting Targets and sale projection monthly.quarterly and annually. Financial Reports,Operation CSL,Quality Audit and Customer Services analysis. New Busines sites development and business planning. Planning & implementing advertising campaigns and new product development. Innovating marketing campaigns & developing LSM’s. Assure F&B standards procedures and food quality and hygiene. Analyzing target market. Planned & organize different media campaigns. Organize consistently innovative public relations & advertising campaigns. Responsible to Maintain P & L Statement monthly and annually. Responsible to train competitive team and maniac attitude Training & Development.

Sr Reastaurant General Manager
KFC Murree,KFC Rawalpindi,KFC Behria,KFC Abottabad
Having Pre Opening experience of Five Outlets. Major Responsibilities: Responsible for the Pre opening of key outlet and operation through quality food, exceptional service and family values. Budgeting,forecasting,Planning of business outlet. Sales planning, SalesForecasting, Ordering and Inventory Management. Plan and execute short and long term Marketing and Local Sale Marketing,Promotional activities in coordination with the marketing department to achieve Sales targets.New product development and launching. Maintain expenses below budget through planning, ordering, wastage control and cost effective operating procedure. Financial reports and analysis.

Restaurant general Manager
KFC pakistan
KFC Islamabad,F10,Comercial Market
Join well renowned fast food restaurant chain Kentucky Fried Chicken (KFC) in 2006 as Assistant Restaurant Manager. Major Job responsibilities include; Major Responsibilities: Responsible for the daily key operation through quality food, exceptional service and family values. Sales planning, Forecasting, Ordering and Inventory Management. Plan and execute short and long term Marketing and Promotional activities in coordination with the marketing department to achieve Sales targets.Team Training and development. Maintain expenses below budget through planning, ordering, wastage control and cost effective operating procedure. Review and ensure quality and standards.. Prepare monthly payroll, petty cash reports and cash deposit.
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