Mohit Chhabria

Business Head - Global @ JAM

About

"17 years of marketing and sales excellence, now focused on the frontier of AI-driven automation. I build high-converting systems using Customized CRM Funnels and WhatsApp API, backed by deep Consumer & Market Research to ensure every automation feels human and hits the mark."For opportunities, can contact on 91-9819074321 or mail to mohit.chhabria@jamoutsourcing.com.

Country

India

City

Mumbai

Industry

Computer Software

Skill

Customized CRM Work Flow and Data Management, Marketing Strategy with Consumer and Market Research, Business Process Automation, AI Call Centre Services, Contact Centers (BPO/KPO), CRM Automation, Account Management, Consumer Research, B2B Marketing Strategy, B2C Marketing, CRM Integration, Strategic Communications, Marketing, AI Automation, Digital Strategy, Voice and Chat, Customer Experience, Sales Operations, Customer Retention, Recruiting, Sales

Experience

Business Head - Global

JAM

2020-7 - Present · 6 yrs 3 mos

India

1. AI Automation (Voice and Chat) - Funnel Management / Customer Support. 2. BPO/ KPO 3. WhatsApp API Automation 4. Customized CRM Tech - Integrated Cloud Telephony 5. Consumer and Market Research (Primary) 6. Digital Strategy for B2B, B2C, D2C. 7. Bulk SMS, WhatsApp, IVR, Voice Bots.

Category Specialist (HUL Products) - West

Work Store Limited

2019-12 - 2020-6 · 7 mos

Mumbai, Maharashtra

Heading West for HUL products as a Category Specialist - which covers Institutional Business (B2B) for Brands like: Bru/Brooke Bond/Taj Mahal/Lipton/Knorr.

Key Accounts Manager - West

SSIPL Retail LTD

2017-9 - 2019-8 · 2 yrs

Mumbai Area, India

Handling SIS/Distribution business for SSIPL lifestyle for west. currently looking forward for an opportunity.

Proprietor

Matrix Solutions Pvt Ltd

2015-2 - 2017-6 · 2 yrs 5 mos

Mumbai Area, India

Partner - Kimberley Clark Hygiene Professionals Product Includes: Kimberley Clark/Scott/Kimsoft Hygiene Products. 1.Brand development and Sales strategy. 2. Strategic Consulting over products, business plan & sales strategy development, Cost Effectiveness, saving strategy as per office usage. 3. Advising new Hygiene Products for B2B and B2C for corporate's, Institutions, Hotels and Hospitals. 4. Formation on structuring commercial transactions. 5. Generating new Business development deals for a real estate development company and also for elite Restaurants, Pubs,5 star properties,corporate's, retail outlets. etc 6. Creating new market, Increasing penetration in the desired market with respect to its category sales and customer base. 7. Timely Distribution of the above items within the time line given to clients. 8. Attractive and safe packing of the materials for less damages of products. 9. Maintaining relations with clients and deliver High quality products satisfying the needs. 10. Maintaining Stock level for the urgent requirements.

Territory Sales Officer

Unilever

2010-10 - 2015-1 · 4 yrs 4 mos

Institutional/ Corporate and Channel Management sales, Distributor Management, with new Clients acquisition and client retention being a key aspect.

Revenue and sales generator

Coffee Day Beverages

2009-11 - 2010-10 · 1 yr

Mumbai, Maharashtra, India

Institutional/Corporate and Channel Management Sales, Distributor Management, New Client acquisition and Retention being a key aspect.

Mgmt trainee

Big Flix

2009 - 2009

Education

SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

Digital Marketing

2019 - 2020 · 1 yr

Social Media Marketing, PPC, SEO, SEM, Google Ad words, Google Analytics, Email Marketing, Content Marketing. In-Dept knowledge of Paid, Owned, Earned Media.