Mohammad Warrad Shammout

Manager at Deloitte Middle East Consulting, specialising in the TMT industry (Technology, Media, and Telecommunication). Leads a business development team, translating technical requirements into effort estimations and incorporating them into pricing models, while considering reasonable risk factors and delivery capabilities. Architect of TM Forum/5G NaaS APIs implementation projects, enabling seamless integration between legacy systems and modern digital services, and delivering solutions that are both technically sound and aligned with business objectives. Built a roadmap to enable plug-and-play integration of TM Forum’s Open Digital Architecture by leveraging OSS/BSS transformation requirements. Led the API integration design to facilitate seamless interoperability between disparate systems, modernizing legacy infrastructures and transitioning to a modular, cloud-native architecture aligned with TM Forum standards, Cloud native architecture/5G NaaS and Network APIs (CAMARA).

- Participate in building service order management application using Nokia FlowOne - Review SOM HLD/LLD and make sure the compliance with TMF Open API, e.g. TMF641 - Direct interaction with COM team, to define the Product, CFS and RFS - Redesign the P&A flows and Catalog, to support the coexistence of legacy and transformed services

- Led back-end systems operation team, both admin and business operation sub-teams - Handled applications, Provisioning (Nokia FlowOne), Offline/Online Mediation, Interconnect, Loyalty, OSS (Fault management, performance management and inventory management) and RAFMS - Analyze critical business operation tickets on daily basis to resolve customer experience and revenue loss issues - Collaborated with operation admin team to solve high severity incidents, apply workarounds, configure patrol alarms then applied actions and make preventive plans, achieving 99% application availability rate - Built troubleshooting dashboard which helped team to check services end to end and identify system problems then develop a solution - Reviewed system upgrade plan and implementation which reduced system outage time by 50%, major upgrade was Nokia FlowOne R19 with F5 active setup - Built automation to reduce daily manual tasks, recycling process using Apache NiFi is 95% automated

- Led OSS/Fulfillment development team, both GSM and FTTH/Fixed services - Collaborated with IT and Network teams (E2E designers, middleware, IN, HSS, IMS, VAS) to construct project solution blueprint, define integration points, and interfaces (MQ, Web Services, UCIP, MML, etc.) - Developed LLD, and interfaces to encapsulate functionality of legacy in-house modules of provisioning system, Comptel IL, Comptel OM, and Comptel SRI

- Manage development projects and teams; - Balance the demands of scope, time, resources, and risks. - Participate in projects analysis and design; - Projects on hand, being selected for CMMI audit checks. - Running project using agile methodology (Scrum); - Major projects (ESKA IN, ESKA Roaming, and Convergent Rating); (Programming language Java, using hibernate and spring)

Develop new features and enhance the existing features of mediation gateway engines (CDR Manger, Provisioning Manger – service activation, and Online Services), e.g. load balancing, enhance multi-threading; (Programming language C++);

Being part of the deployment team at Korek Telecom (North Iraq), VivaCell (South Sudan), and VivaCell-MTS (Armenia), to Integrate Eskadenia billing system with Ericsson network nodes (MSC, SMSC, CCN, SDP, AIR and MINSAT) through EMM and EMA.

Lead Tools programmer (C++) for Lead Technologies. Lead Technologies is world leader in imaging development SDKs