Mohd Syafiq S.

•Planned and controlled daily production activities for Hose Wire and Drawn Wire by coordinating machine allocation to meet shipment schedules for both local and international customers. •Monitored product quality and Non-Conformance (NC) data on a daily basis to identify trends, reduce scrap, and improve overall production yield. •Implemented continuous improvement initiatives using Lean tools such as PDCA (Plan-Do-Check-Act), 5 Whys, and Fishbone Diagram to resolve quality and process issues. •Collaborated with cross-functional teams including planning, process, maintenance, and QA team to ensure smooth workflow, minimal downtime, and efficient use of resources. •Conducted root cause analysis (RCA) for recurring defects and quality issues, leading to corrective and preventive actions (CAPA) that reduced process variation and improved product consistency. •Maintained production documentation and reports, including daily output tracking, defect records and machine utilization logs to support traceability by utilize Kanban System.

• Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management and peers. • Answered customer inquiries regarding shipments and provided updates on package arrival. • Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions.

• Studied manufacturing processes to improve overall knowledge. • Collaborated with senior engineers on projects and offered insight. • Analyzed and planned workflow, equipment placement and space requirements to improve manufacturing efficiency.

• Involved with Petronas shutdown maintenance plant and studied from senior engineers to learn and grow professionally. • Troubleshot malfunctioning equipment to resolve issues and prevent project stoppage. • Worked closely with quality control engineers and project planner assisted with testing of products