Mohd. Helmi CAPM®

Mohd. Helmi CAPM®

Senior Specialist Enterprise Solutions @ U Mobile

About

With over 14 years of experience in the telecommunications industry, I drive Enterprise Solutions at U Mobile, designing and scaling 5G-ready, connectivity-centric solutions with an ecosystem of partners (ISVs, OEMs, SIs) to deliver measurable outcomes for Malaysian enterprises. My portfolio spans Agriculture, Healthcare, Education, Smart Manufacturing/Buildings and Retail—covering strategy, GTM, pricing and revenue models, and converting lighthouse POCs into production. With a background in marketing and social sciences, I combine customer insight with data-driven modelling to accelerate adoption and growth. I am driven by the mission of providing accessible, affordable, and convenient solutions that empower and enrich the lives of millions of customers across Malaysia. My passion and innovation have resulted in launching successful initiatives focusing on cashless solutions, Islamic fintech, and digital offerings, which have enhanced customer loyalty, satisfaction, and retention. I have also forged strategic partnerships with various stakeholders and utilized data analytics to optimize product development and performance. As the leader in consumer digital services and innovation, I aim to continue to create value-added and differentiated services for U Mobile and its customers.

Country

Malaysia

City

WP. Kuala Lumpur

Industry

Telecommunications

Skill

Leadership, Program Management, Financial Services, Direct Carrier Billing (DCB), A2P SMS, Educational Technology, Product Development, Strategic Partnerships, Data Analytics, Digital Strategy, Marketing Research, Advertising Sales, Investment Banking, Market Research, VAS, Marketing Strategy, New Business Development, Mobile Devices, SMS, Mobile Marketing

Experience

U Mobile

Senior Specialist Enterprise Solutions

U Mobile

LinkedIn
2025-1 - Present · 1 yr 8 mos

• Spearheaded strategic initiatives to integrate cutting-edge 5G digital solutions for enterprise clients at U Mobile. • Collaborated with cross-functional teams to enhance operational efficiency and customer satisfaction. • Drove the adoption of innovative technologies, resulting in a 25% increase in enterprise engagement.

U Mobile

Senior Manager (Digital Division)

U Mobile

LinkedIn
2022-1 - 2024-3 · 2 yrs 3 mos

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

• Actively contributed to a Special Taskforce for an M&A due diligence exercise, reporting directly to U Mobile Management team, working with various stakeholders in conducting Due Diligence on a well-known local startup. • Key member of Project Pixel, driving a company-wide billing and digital transformation initiative. • Spearheaded the Digital Division's Consumer Ecosystem and Services Department, with a focus on advancing financial inclusion through the development of issuing and acquiring business. • Directly oversee Islamic services for the company's e-wallet, driving 10% of total e-wallet gross revenue.

U Mobile

Senior Manager (Digital Consumer Service)

U Mobile

LinkedIn
2016-4 - 2022-6 · 6 yrs 3 mos

Kuala Lumpur, Malaysia

• Product Owner of Apple Carrier Billing. Responsible in building business care, integration and maintaining growth. Revenue was consistent at 50% growth on YoY • Expert in A2P SMS. Successfully grew the business and increase revenue to 300% in 5 years. • Successfully launched and managed a portfolio of digital consumer services, including mobile apps, content platforms, and value-added services. • Winner of the U Mobile CEO Award in 2018 for the successful launch of VIDEO Onz, the first telco plan in Malaysia to offer free video streaming with 10+ major partners. This innovative offering contributed to increased customer acquisition and retention. • Collaborated with cross-functional teams to drive digital transformation initiatives and ensure seamless integration of services and platforms.

Forest Interactive

Manager (Telco, Platform & Services)

Forest Interactive

LinkedIn
2012-3 - 2016-3 · 4 yrs 1 mo

Conceptualized and executed innovative marketing activities to improve Average Revenue Per User with Malaysian MNO's and MVNO's including Celcom, DiGi, U Mobile, Tunetalk & XOX

Tom Manas Outdoor

Key Account Executive

Tom Manas Outdoor

2009-7 - 2011-10 · 2 yrs 4 mos

Kuala Lumpur, Malaysia

1) Check the status of each client's job(s) in the creative department and verify the jobs will be complete on time 2) Contact each client at least once a day to discuss current and upcoming projects 3) Initiate new jobs for the client 4) Review and present concepts/layouts/copy to the client for approval 5) Communicate the client's feedback to the creative department and discuss the next steps in the campaign 6)Maintaining the relationship between the company and the client. 7)Liaison between the client and the creative team to ensure the client's needs and goals are being met on every project. 8) Manages pitches to the client based on the client's ad budget

KAF

E-Trade Executive

KAF

LinkedIn
2008-7 - 2009-7 · 1 yr 1 mo

Chulan Tower

1) Responsible in setting up KAF E-trade, online share trading system. 2) Actively market and secure both retail and corporate investors for the Company within the approved terms 3) Provide clients with the necessary investment advice and recommendations for purchase and/or sale of securities 4) Conceptualize and execute online marketing strategies to generate new sales leads for the company 5) Service / assist clients on Online Trading

OSK Group

Retail Financial Services

OSK Group

LinkedIn
2007-10 - 2008-7 · 10 mos

1)Undergo training under the supervision of a Dealers Representative (DR); 2)Prepare matched trade confirmation letters for DRs approval and subsequently mail to clients; 3)Record and reconcile all trades entered and matched; 4)Record clients order and confirm with client once DR places the order; 5)Follow up on payments to or from clients of DR; 7)Familiarize with SC and BMSB rules & regulations; 8)Monitor clients portfolio. 9)Passed Modules 6 & 7 Dealer Representatives Examination.

Education

Multimedia University

Multimedia University

LinkedIn

Marketing/Marketing Management, General

2003 - 2007 · 4 yrs

Studied Marketing Management

Mohd. Helmi CAPM®'s Contact Information

Email

******@***.com

Phone

(**) *** ****

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