Mohan Persaud

Directed enterprise retail technology and 24×7 security operations supporting all Canadian Tire banners, data centers, and connected retail endpoints. Oversaw modernization and compliance initiatives to enhance operational resilience and security posture. Managed vendor governance and contractual SLAs ensuring service quality and performance across multi-site retail networks. Strengthened security controls and operational reporting frameworks for improved decision-making and accountability.

Led cyber security consulting and managed services engagements for enterprise clients across Canada. Delivered governance, risk, and compliance frameworks and assessments to enhance clients’ cyber security maturity. Directed implementations of SOC and SIEM solutions improving real-time threat detection and response. Guided executive stakeholders on regulatory compliance, security architecture, and best-practice frameworks.

 Reported to the VP of Engineering, overseeing enterprise-wide cybersecurity, risk management, and SOX compliance. Managed governance programs ensuring adherence to security and technology standards across the organization. Drove cost-effective architectural frameworks for infrastructure and cloud initiatives aligned with compliance mandates. Partnered with risk, audit, and operations teams to identify and remediate security vulnerabilities.

 Led a team of 55 and managed $25M operating and $50M+ project budgets delivering secure global infrastructure solutions. Directed vendor negotiations and strategic sourcing achieving 10% annual cost savings. Delivered global technology designs meeting SOX, security, and business requirements across multiple lines of business. Advanced cloud and network services modernization initiatives enabling business agility and scalability.

 Managed a 35-member global engineering and support team responsible for infrastructure, capacity, and performance. Consolidated enterprise support models reducing outages by 60% and improving service continuity. Developed and implemented multi-million-dollar technology transformation roadmaps enhancing global service reliability. Partnered with stakeholders to align technology investments with risk and compliance objectives.

 Advised executive leadership on network security strategy, architecture, and service delivery. Led planning and execution of infrastructure refresh programs improving reliability and scalability.

 Directed IT operations for software development, QA, and network engineering teams across North America. Delivered complex datacenter, disaster recovery, and digital bill presentment projects supporting business expansion. Established vendor management and security frameworks ensuring operational resilience and compliance.

 Reported to the VP of Engineering for project updates critical to Sprint Canada.  Developed, mentored and lead a technical team of 25 for the design, implementation and support for internet, data transport and voice services.  Was a key contributor in the implementation of a 40-million-dollar project, on time and on budget. My team received a significant financial incentive for delivering this critical time to market project.  Contributed to product lifecycle, software and hardware and developed a vendor management relationship that resulted in millions of savings over a two-year period.  Managed an operated budget of 10 to 15 million. Earlier Career: Progressive technology leadership roles across Telecommunications, Internet Service Providers, and Retail sectors, driving network, mobility, and security initiatives. Education & Professional Development Advanced Training: AI, Agile, Waterfall, Scrum, ITIL, and Project Management Methodologies Cybersecurity & Threat Detection Seminars (Vendor-Led)