MohammedShahabuddin Shaikh
IT CMDB & Configuration Process Manager @ EJADA
About
Over 15+ years of experience in IT Service, Asset & Configuration Management Manager, IT Enterprise Architect - Certified IT Asset Manager (CITAM - IAITAM), 9.2 Part 1 & 2 Certified, IT Project Management - Prince2 Foundation Certified, IT Services Management - ITIL 4 Foundation Certifiedn, IT Infrastructure (Server, Network & Storage) - Microsoft Certified System Administrator & MCSA-Messaging Certified, Experience in ServiceNow Platform Administration, ITSM, CMDB & ITOM (Discovery, Service Mapping & CSDM) Modules,Microsoft On-Prem & Cloud Technologies like Azure, Active Directory, Microsoft Exchange 2016,13,10 & O365, SCCM, SCOM Etc, On-premises MS Exchange to O365 Cloud Migration, Data Centre Relocation, On-Premises Cross Forest Migration, BCM, Failover and Failback from Production to DR datacenter activities.Team player in maintaining company policies, procedure and utilize the knowledge, talent for the progress of the company through job accomplishment.
Saudi Arabia
Riyadh
Banking
Operations, Hardware Infrastructure, IT architectures, Information Technology Infrastructure, Management, Enterprise Solution Design, Technical Solution Design, Problem Solving, Data Centers, TOGAF, Banking, Digital Transformation, System Operations, System Monitoring, System Architecture, Architecture, Databases, IT Service Delivery, Information Technology, Linux
Experience
IT CMDB & Configuration Process Manager
EJADA
Riyadh Region
Title: IT CMDB & Configuration Process Manager @Al Rajhi Bank. #Managing CMDB & Configuration Management Process and its related BMC Remedy & ServiceNow discovery tool. # Implement and Manage SAMA ITGF and other complaince related framework with respect to IT Configuration Management. # Manage internal and external audits of SAMA ITGF and other compliance related (NDMO) frameworks with respect to IT Configuration Manager Process and provide required evidences to comply maturity levels. # Part of IT Digital Transformation ITSM Project.
IT CMDB\Configuration Process Manager [Project Manager (Governance & Control)]
atmaal
Riyadh, Saudi Arabia
Title: IT CMDB & Configuration Process Manager @Al Rajhi Bank. #Managing CMDB & Configuration Management Process and its related BMC Remedy & ServiceNow discovery tool. # Implement and Manage SAMA ITGF and other complaince related framework with respect to IT Configuration Management. # Manage internal and external audits of SAMA ITGF and other compliance related (NDMO) frameworks with respect to IT Configuration Manager Process and provide required evidences to comply maturity levels. # Part of IT Digital Transformation ITSM Project.
IT CMDB\Configuration Manager & Enterprise Architect.
Gulf International Bank
Al Khobar, Eastern, Saudi Arabia
Gulf International Bank (on Payroll of Minds United) MAR 15 – TILL DATE TITLE: Enterprise Architect & Solutions Designer. TITLE: IT Configuration Manager.. TITLE: Windows Solution Architect. Specialized and Managing Enterprise Architect (IT Infrastructure and Governance) role in the bank. Designing, Managing and providing BAU support for IT Service, Asset and Configuration Management using ServiceNow tools across GIB and GIB Capital. • Building and designing ServiceNow CMDB Data Model Architecture custom for business applications form in ServiceNow with top to down relationships mapping using Enterprise Architect CMDB Data Model design diagram. • Using ServiceNow designer capability to build automatic business applications designed diagram from top to bottom view with real time data using ServiceNow now auto discovery tool. • Provides continuous monitoring and a change management process to ensure that the architecture respond to the need of the enterprise and maximize the value of the architecture to the business. • Provide BAU support for Windows technologies such as Active Directory, DNS, DFS, FS, DHCP, IIS, Print Certificate server etc. across GIB locations • Provide BAU support for Messaging technologies Microsoft Exchange 2010 and Office products like O365, 2010, 2013 & 2016 office suits which includes Word, Excel, Outlook, One Drive etc. across GIB locations. • Provide BAU support for Windows technologies such as Active Directory, DNS, DFS, FS, DHCP, IIS, Print server etc. of GIB Capital • Provide BAU support for Messaging technologies Microsoft Exchange 2013 and Office products like O365 office suits which includes Word, Excel, Outlook etc. of GIB Capital. • BAU Support for Microsoft 0365 & Azure cloud solutions. • Perform ServiceNow ITSM process for all above task, activities and projects. • Implement changes and involve various application upgrades like MS Exchange, SCCM, AD, FS, ADFS, DFS etc.and its maintenance
Windows Solution Architect
Gulf International Bank
Bahrain
Windows Solution Architect.
Education
Tilak Maharashtra Vidyapeeth, Pune
Computer Applications
Master in Science Computer Application (MSc. CA)
Tilak Maharashtra Vidyapeeth, Pune
Computer Applications
Bachelor of Computer Application
MohammedShahabuddin Shaikh's Contact Information
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