Abdul Rehman M.

Served as the primary on-site HR liaison for Innovation's manpower pool deployed at CMA Terminals Khalifa Port, managing daily workforce deployment across multiple operational roles. Coordinated and managed a diverse team of shift workers spanning gate, yard, and vessel operational zones, tracking attendance, shift readiness, and role-specific assignments on a daily basis. Monitored real-time workforce levels and communicated manpower requirement updates to Innovation management proactively flagging shortages, surpluses, and scheduling adjustments to ensure uninterrupted operations. Assessed and reported future manpower needs based on live operational demand, supporting proactive workforce planning between Innovation's HR team and CMA Terminals supervisors. Reported and escalated safety concerns, workplace incidents, and compliance issues to both Innovation and CMA Terminals management ensuring full regulatory adherence. Acted as the communication bridge between Innovation's HR function and CMA Terminals operations ensuring smooth integration, shift handovers, and team accountability. Maintained daily attendance logs, shift deployment records, and manpower status reports for the full Innovation team placed on-site.

Sourced and screened prospective student applicants across domestic and international education programs evaluating academic eligibility, profile fit, and documentation completeness to match candidates with suitable university pathways. Guided applicants through the full admissions lifecycle from initial inquiry and profile assessment to document submission, offer acceptance, and enrolment ensuring a smooth and timely process at every stage. Managed end-to-end student and client relationships including active communication pipelines, structured follow ups, and personalised support directly comparable to HR Operations and candidate management in a corporate recruitment environment. Collected, verified, and processed visa applications and admissions documentation ensuring full accuracy, completeness, and compliance with university admission requirements and immigration regulations. Maintained organised and up-to-date records of all applicant files, correspondence, processing status, and pipeline stages providing real-time visibility to management and ensuring zero documentation gaps. Supported business development and client acquisition by identifying new student leads through referrals and outreach networks, directly contributing to consultancy revenue targets. Coordinated with universities, visa processing agencies, and internal teams to track application progress, resolve bottlenecks, and consistently meet submission deadlines.

Performed geospatial data validation, location correction, and business record verification on large-scale Google Maps datasets. Applied structured data quality assurance (QA) processes to high-volume map data meeting strict accuracy KPIs and deadlines. Identified and resolved data conflicts, duplicate records, and incorrect entries through systematic investigation workflows