Mohammed Yehia
RD Office Manager & Data Analyst @ Lulu Retail
About
I am a dedicated Office Manager/EA with the proven ability to prioritize and organize efficiently. I am a competent communicator, Self-driven, highly organized, and detail-oriented, with advanced technical skills, and a multi-tasker with the ability to meet project deadlines. I am experienced in problem-solving and handling conflicts, maintaining a level of confidence and trust in others as well as managing a highly organized structure for the team of professionals that I work with. I am open to the opportunity to expand my professional knowledge and take on a new challenge. Strengths: Project Management, Project Planning, Time Management, Customer Relation, Statistical data analysis, Teamwork, Advanced technical & office skills. Career Objectives: To work in a dynamic organization, that provides continuous challenges, experienced leadership, entrepreneurial passion, and paves way for excellent growth opportunities, where I can put my ample contribution significantly using my education, in-depth knowledge, interpersonal skills, and leadership qualities.
Egypt
Cairo
Consumer Goods
Interpersonal Skills, Organizing Meetings, Minutes, Industry standards, Job Skills, Long-term Vision, Strategic Initiatives, Decision-Making, Presentations, Sensitive Information, General Administration, Bookkeeping, Email, High-Pressure Environments, Creative Problem Solving, Written Communication, Productivity Software, Confidentiality, Executive Reporting, Executive Management
Experience
RD Office Manager & Data Analyst
- Executive Support: Provide comprehensive support to the RD, ensuring a professional, responsive, and effective experience. Troubleshoot conflicts independently, making judgments and recommendations for smooth operations. - Meeting Management: Write meeting/committee minutes and follow up on the RD's decisions using innovative technology to ensure project and task success within defined timeframes. - Diary Management: Actively manage the RD’s diary, organize appointments and meetings for effective time management, and ensure the RD is aware of commitments. - Document Preparation: Prepare confidential documents and reports as requested by the RD and Trust head office colleagues. - Travel Arrangements: Organize and prepare the RD's travel arrangements, including flights, hotels, transportation, and financial and administrative arrangements. - Data Analysis: Simplify decision-making by interpreting data, applying statistical techniques, and providing summary reports. Develop and implement data collection systems to optimize statistical efficiency and data quality. - Project Participation: Actively participate in the planning, execution, monitoring, control, and closure of project plans, including modifications and follow-ups.

Chairman & Group CEO Executive Assistant
- Provide comprehensive support services to the CEO that ensure professional, responsive, and effective experience with the organization. While troubleshooting conflicts with little guidance; make judgments and recommendations to ensure smooth day-to-day engagements. - I actively participate in the planning, execution, monitoring, control, and closure of project plans, as well as their modification and follow-up. - Writing meeting/committee minutes and following up on the CEO's decisions using innovative technology to ensure the success of all projects and tasks within the defined time and guarantee their continuous efficacy. - Actively managing the CEO’s diary, organizing appointments and meetings to ensure effective time management, and focusing on priorities and that the CEO is aware of diary commitments. - Preparation of confidential documents and reports, as requested by the CEO and Trust head office colleagues. - Simplify decision-making, interpret data, apply statistical techniques to conclude, and provide summary reports. - Develop and implement data collection systems and other strategies that optimize statistical efficiency and data quality.

CEO Office Manager
- Provide comprehensive support services to the CEO that ensure professional, responsive, and effective experience with the organization. While troubleshooting conflicts with little guidance; make judgments and recommendations to ensure smooth day-to-day engagements. - I actively participate in the planning, execution, monitoring, control, and closure of project plans, as well as their modification and follow-up. - Writing meeting/committee minutes and following up on the CEO's decisions using innovative technology to ensure the success of all projects and tasks within the defined time and guarantee their continuous efficacy. - Actively managing the CEO’s diary, organizing appointments and meetings to ensure effective time management, and focusing on priorities and that the CEO is aware of diary commitments. - Preparation of confidential documents and reports, as requested by the CEO and Trust head office colleagues. - Simplify decision-making, interpret data, apply statistical techniques to conclude, and provide summary reports. - Develop and implement data collection systems and other strategies that optimize statistical efficiency and data quality.

CEO Office Manager
Cairo Governorate, Egypt
• Preparation of confidential documents and reports, as requested by the CEO and Trust head office colleagues. • Provides comprehensive support services to the group of CEO that ensures a professional, responsive and effective experience with the organization as a whole. While troubleshooting conflicts with little guidance; makes judgments and recommendations to ensure smooth day-to-day engagements. • Preparation of confidential documents and reports, as requested by the CEO and Trust head office colleagues. • Actively managing the CEO’s diary, organizing appointments and meetings to ensure effective time management and focus on priorities and that the CEO is aware of diary commitments. • Organizing and managing meetings and filing systems, including minute taking as required. • Receiving, processing, and where appropriate responding directly to communications – email, post, and telephone.

Executive Office Manager
Al Mothadoon Group (Eterna Healthcare City)
• Provides comprehensive support services to the group of CEO’s that ensures a professional, responsive and effective experience with the organization as a whole. While troubleshooting conflicts with little guidance; makes judgments and recommendations to ensure smooth day-to-day engagements. • Administers correspondence manages incoming calls and prioritizes phone messages and emails. Handles all calls and visitors with grace, sophistication, and professionalism. • Interpret data, analyze results using statistical techniques and provide ongoing reports. • Develop and implement data collection systems and other strategies that optimize statistical efficiency and data quality. • Reviewing correspondences and transactions delivered to CEO office ensuring their systematic validity. • Organizes& prepares travel arrangements of CEO in terms of light bookings, hotels, transportation in addition to financial and administrative arrangements and related agenda.

CEO Office Manager
Sescotrans For Developed Logistics S.A.E
Cairo
• Manages the arrangement and appointments agenda of the CEO in all; meetings, interviews, visits, occasions and normal or up normal activities. • Organizes daily work and orientation related to CEO office to achieve the best use of the available resources and the time of CEO. • Organizes& prepares travel arrangements of CEO in terms of light bookings, hotels, transportation in addition to financial and administrative arrangements and related agenda. • Reviewing correspondences and transactions delivered to CEO office ensuring their systematic validity. • Manages the in and out communications system such as; telephone calls received and messages reception, transactions etc. • Presents transactions and correspondences to CEO. • Creates and develops an automated archiving system for all administrative work flow and correspondences. • Attend executive meetings with CEO, take meeting minutes follow up on any tasks related to CEO an also attend some meetings on behalf of the CEO if requested. • Interpret data, analyze results using statistical techniques and provide ongoing reports. • Develop and implement data collection systems and other strategies that optimize statistical efficiency and data quality.

Executive Assistant to Director of Clinical Service Development
Alameda Healthcare Holding
Maadi
- Executive Assistant: • Schedules daily, weekly, monthly meetings in coordination with external & internal stake holders; maintains minutes & follow up on decisions taken. • Conserves director’s time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications. • Completes projects by assigning work to clerical staff; following up on results. • Represents the director by attending meetings in the executive's absence; speaking for the executive. • Interpret data, analyze results using statistical techniques and provide ongoing reports. • Develop and implement data collection systems and other strategies that optimize statistical efficiency and data quality. • Due diligence of all documents/contracts/purchase requisitions/purchase orders/e mails forwarded to CSD for approvals by ensuring that all company mandated policies/procedures have been adopted. - Project Coordinator: • Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project. • Determine the resources (time, money, equipment, etc) required to complete the project. • Develop a schedule for project completion that effectively allocates the resources to the activities. • Execute the project according to the project plan. • Develop forms and records to document project activities. • Monitor the progress of the project and make adjustments as necessary to ensure the successful completion of the project. • Evaluate the outcomes of the project as established during the planning phase.

Executive Assistant to Director of Quality and risk management
Maadi
• Open, sort incoming memos, submissions, letters & emails and reports in order to determine their significance. • Internal hard & soft filing, and retrieving corporate documents, records, and reports. • Train & support other staff, with respect for being accessed to work environment as of individuals, departments, locations, files places, etc. • Explain for externals any dimed commands or rules coming out of the department. • Wording & framing emails, memos , schedules & correspondence containing routine inquiries • Following up with departments responses to Quality Department requests & time table & schedules. • Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications. • Complete forms in accordance with hospital procedures. • Make copies of correspondence and other printed material. • Coordinate conferences and meetings. • Control any Document in the hospital such as (Policies &Procedures, Work Instructions, Job Descriptions, Forms…).

Technical Support Advisor
Maadi
• Responsible for answering and resolving technical product-support questions received from customers. • Responsible for ensuring call resolution is provided in a timely manner. • Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, landline and more. • Research required information using available resources and follow standard policy and procedures.

Customer Service Advisor
Maadi
• Providing guidance in areas of professional matters as requested or needed. • Applying FCR concept for all customers inquires. • Prioritizing and achieving multiple tasks, establishing and meeting deadlines. • Follow up all customers related issues and provide timely feedback to the customers. • Perform standardized activities and tasks efficiently and effectively. • Pro-actively reinforce Vodafone’s customer care proposition during all contacts.
Mohammed Yehia's Contact Information
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