mohammed syed

* Deployed to Afghanistan as a Department of Defense contractor in support of the U.S. Army * Participated in identification, analysis and evaluation of policy, processe, and systems related to foreign threats * Provided cultural advice and guidance with regards to dealing with tribal and ethnic groups which affect the social, political, religious, and economic conditions for the residents of Kunar Province in Afghanistan * Assisted in providing Analysis for daily and weekly Intel reports * Provided training and reviewed other Pashto linguists work for accuracy and quality of audio scripts in COP Honaker-Miracle

* Retained customers by providing solutions to resolve customer issues * Assisted customers with purchasing equipment and renewing contracts * Troubleshot phones experiencing malfunctions over the phone * Reviewed and ensured accuracy in customers’ monthly billing and processed payments * Cross sold Sprint products and services

* Prepared personalized insurance quotes, overcoming objections, and closing sale * Counseled new clients based on their unique need and refer to other GEICO products * Developed Sales plans and process to meet and exceed department goals such as sales, average handling time, sales per call ratio, and calls per day

* Handled discrepancies using quick judgement and provided viable solutions * Increased average phone line activations by over 50% by implementing various marketing strategies * Filed and reviewed paperwork for cell phone providers to ensure accuracy and contract fulfillment * Provided customer service, processed payments, and responded to phone inquiries. * Forecasted, purchased, and maintained store inventory to meet sales demands

Initiated, planned, and executed the business plan to establish Moe’s Gyro Generating 6-figure annual sales with an average of 200+ daily customers Delegate tasks to staff and provide ongoing guidance Accurately forecast daily and weekly cash flow to mitigate inventory loss Develop and expand business products to meet consumer demands Expanded in June 2016 and established Kebab on Wheels