Mohammed Muswadiq

Sales and Service Engineer

About

Result-driven and Strategic Sales Professional with over six years of progressive experience in technical sales, client relationship management, and business development across diverse industries. Demonstrated ability to consistently exceed sales targets, manage and grow key client accounts, and identify strategic opportunities that drive sustainable revenue growth. Adept at translating complex technical solutions into clear, value-driven business propositions for clients, while fostering strong, trust-based relationships with stakeholders at all levels. Seeking a challenging opportunity in a growth-oriented organization, where I can leverage my technical expertise, leadership capabilities, and customer-centric mindset to deliver impactful results and contribute to organizational success.

Country

United Arab Emirates

City

Dubai

Industry

Accounting

Skill

Sales Planning, Client Relationship Management, Negotiation & Deal Closure, Market Analysis & Identification, Sales Forecasting & Reporting, Key Account Management, B2B and B2C Sales, Technical Sales Support, Customer Retention Strategies, Strategic Sales Planning, Customer Relationship Management (CRM), Sales Presentations & Demonstrations, Product Knowledge & Training, Sales Team Leadership, FIFO, Product styling and display skills., Sales, Digital Marketing, Accounting, Business Analysis

Experience

Sales and Service Engineer

HOG Cranes

2024-7 - Present · 2 yrs 3 mos

Dubai, United Arab Emirates

Managed sales and after-sales service of EOT cranes, ensuring customer satisfaction and repeat business. Delivered technical consultations and tailored crane solutions based on client specifications and site conditions. Performed routine maintenance, diagnostics, and troubleshooting for mechanical and electrical crane systems. Prepared and submitted technical reports and service documentation to clients and internal departments. Developed client proposals with technical specifications, pricing, and delivery schedules. Provided training and support to clients on operational safety and crane functionalities. Maintained product knowledge to communicate technical data and drive informed decision-making during sales.

Sales Executive

Tadbeer Ajman

2021-3 - 2024-6 · 3 yrs 4 mos

United Arab Emirates

Identified and converted potential leads into sales using persuasive communication and negotiation techniques. Developed and maintained long-term client relationships, resulting in high customer retention. Achieved consistent monthly, quarterly, and annual sales targets through strategic execution. Conducted market research and competitor analysis to explore new business opportunities. Coordinated with marketing and admin departments to align sales activities with business objectives. Delivered presentations, proposals, and service demonstrations to clients. Managed customer feedback, complaints, returns, and exchanges professionally and efficiently. Generated detailed MIS reports using computerized systems for management review and strategic planning.