MOHAMMED AHMED
Information Technology Support Officer @ GULF GENERAL COOPERATIVE INSURANCE CO.
About
IT and Business Analyst professional with extensive experience in technical support, network and systems administration, and data analysis to improve operational efficiency. I have worked across diverse environments, including insurance, technology, and large-scale events, developing strong skills in system management, troubleshooting, and workflow optimization. Skilled in CRM systems, Microsoft 365, Active Directory, and IT service management tools such as ManageEngine. Experienced in process analysis, team leadership, and implementing technology-driven solutions that support digital transformation and business continuity. I am passionate about leveraging technology and data to enhance performance, improve service quality, and bridge the gap between technical solutions and business needs.
Saudi Arabia
Riyadh Region
Information Technology & Services
Point of Sale (POS) Systems, Problem Solving, Information Technology, Computer Engineering, Document Management, Operating Systems, Microsoft Exchange, Windows, Active Directory, Windows Server, Computer Hardware, Networking, Help Desk Support, IT Management, IT Infrastructure Management, Technical Support, Network Administration, Hardware and Software Maintenance, System Troubleshooting, Vendor Coordination
Experience

IT Specialist
Jeddah, Makkah, Saudi Arabia
-Provided technical support and troubleshooting for hardware, software, and network systems during the festival. -Managed IT operations for live events, ensuring smooth functioning of all systems under high-pressure conditions. -Collaborated closely with IT team and other departments to coordinate technology needs and resolve issues efficiently. -Ensured timely communication and problem resolution to maintain uninterrupted festival operations.

IT Specialist
Jeddah, Makkah, Saudi Arabia
-Ensuring the smooth operation of IT systems and resolving technical issues during the festival. - Monitoring and maintaining network connectivity and event-related technology. -Providing ongoing support for hardware, software, and digital platforms used in the festival.

Sales Supervisor
The Saudi Nuran Foundation
Saudi Arabia
- Lead and manage a sales team to achieve sales targets and objectives. - Monitor and analyze sales performance, providing regular reports and actionable insights. - Develop and implement effective sales strategies and plans to enhance market reach and customer engagement. - Foster strong relationships with key clients and stakeholders to ensure customer satisfaction and loyalty. - Provide training, support, and guidance to team members, enhancing their skills and ensuring adherence to company policies.

Business Analyst
India
- Conducted in-depth data analysis to identify business trends and opportunities for optimization. - Assisted in gathering and documenting business requirements, translating them into functional specifications. - Collaborated with cross-functional teams to develop and refine business processes and workflows. - Supported the project management team by tracking project progress, timelines, and deliverables.

Information Technology Specialist
Saudi Arabia
- Managed and maintained the organization's IT infrastructure, ensuring optimal performance and security. - Provided technical support and troubleshooting for hardware, software, and network issues. - Coordinated with external vendors for IT-related services and solutions. - Implemented and monitored cybersecurity measures to protect organizational data. - Conducted regular system updates and backups to prevent data loss and ensure system reliability.
Education
Information Technology
- Develop a comprehensive understanding of information systems theory and practical applications. - Gain expertise in analyzing, designing, and implementing information systems to solve business problems. - Enhance skills in data management, database design, and data analysis techniques. - Foster critical thinking and problem-solving abilities for strategic decision-making in organizations. - Prepare for a career in information systems by building strong technical, analytical, and communication skills.
MOHAMMED AHMED's Contact Information
Phone
Find the Right Leads
Find Verified Contact Data
What LeadContact does well
Find verified emails, phone numbers, and decision-makers with 98% accuracy.
Find Leads
Find the right people by company, role, industry, location, and more.
925M+ professional profiles

Find Emails
Access verified email addresses for your target contacts.
657M+ emails

Find Phone Numbers
Get cross-validated phone data from multiple top sources.
239M+ phone numbers

More Accurate. Lower Cost.
Find contact data in 1 tool with 98% accuracy
LeadContact integrates leading enrichment tools to deliver more accurate contact data—without paying for each one.
Great conversations start with the right contact.
It’s time to find yours.


