MOHAMMED AHMED

MOHAMMED AHMED

Information Technology Support Officer @ GULF GENERAL COOPERATIVE INSURANCE CO.

About

IT and Business Analyst professional with extensive experience in technical support, network and systems administration, and data analysis to improve operational efficiency. I have worked across diverse environments, including insurance, technology, and large-scale events, developing strong skills in system management, troubleshooting, and workflow optimization. Skilled in CRM systems, Microsoft 365, Active Directory, and IT service management tools such as ManageEngine. Experienced in process analysis, team leadership, and implementing technology-driven solutions that support digital transformation and business continuity. I am passionate about leveraging technology and data to enhance performance, improve service quality, and bridge the gap between technical solutions and business needs.

Country

Saudi Arabia

City

Riyadh Region

Industry

Information Technology & Services

Skill

Point of Sale (POS) Systems, Problem Solving, Information Technology, Computer Engineering, Document Management, Operating Systems, Microsoft Exchange, Windows, Active Directory, Windows Server, Computer Hardware, Networking, Help Desk Support, IT Management, IT Infrastructure Management, Technical Support, Network Administration, Hardware and Software Maintenance, System Troubleshooting, Vendor Coordination

Experience

GULF GENERAL COOPERATIVE INSURANCE CO.

Information Technology Support Officer

GULF GENERAL COOPERATIVE INSURANCE CO.

LinkedIn
2025-1 - Present · 1 yr 9 mos

Jeddah, Makkah, Saudi Arabia

Red Sea Film Foundation

IT Specialist

Red Sea Film Foundation

LinkedIn
2025-11 - 2025-12 · 2 mos

Jeddah, Makkah, Saudi Arabia

-Provided technical support and troubleshooting for hardware, software, and network systems during the festival. -Managed IT operations for live events, ensuring smooth functioning of all systems under high-pressure conditions. -Collaborated closely with IT team and other departments to coordinate technology needs and resolve issues efficiently. -Ensured timely communication and problem resolution to maintain uninterrupted festival operations.

Red Sea Film Foundation

IT Specialist

Red Sea Film Foundation

LinkedIn
2024-11 - 2024-12 · 2 mos

Jeddah, Makkah, Saudi Arabia

-Ensuring the smooth operation of IT systems and resolving technical issues during the festival. - Monitoring and maintaining network connectivity and event-related technology. -Providing ongoing support for hardware, software, and digital platforms used in the festival.

The Saudi Nuran Foundation

Sales Supervisor

The Saudi Nuran Foundation

2018 - 2024-12 · 7 yrs

Saudi Arabia

- Lead and manage a sales team to achieve sales targets and objectives. - Monitor and analyze sales performance, providing regular reports and actionable insights. - Develop and implement effective sales strategies and plans to enhance market reach and customer engagement. - Foster strong relationships with key clients and stakeholders to ensure customer satisfaction and loyalty. - Provide training, support, and guidance to team members, enhancing their skills and ensuring adherence to company policies.

Ai Variant

Business Analyst

Ai Variant

LinkedIn
2023-12 - 2024-3 · 4 mos

India

- Conducted in-depth data analysis to identify business trends and opportunities for optimization. - Assisted in gathering and documenting business requirements, translating them into functional specifications. - Collaborated with cross-functional teams to develop and refine business processes and workflows. - Supported the project management team by tracking project progress, timelines, and deliverables.

Red Sea Film Foundation

Information Technology Specialist

Red Sea Film Foundation

LinkedIn
2023-11 - 2023-12 · 2 mos

Saudi Arabia

- Managed and maintained the organization's IT infrastructure, ensuring optimal performance and security. - Provided technical support and troubleshooting for hardware, software, and network issues. - Coordinated with external vendors for IT-related services and solutions. - Implemented and monitored cybersecurity measures to protect organizational data. - Conducted regular system updates and backups to prevent data loss and ensure system reliability.

Education

King AbdulAziz University

King AbdulAziz University

LinkedIn

Information Technology

2021 - 2025 · 4 yrs

- Develop a comprehensive understanding of information systems theory and practical applications. - Gain expertise in analyzing, designing, and implementing information systems to solve business problems. - Enhance skills in data management, database design, and data analysis techniques. - Foster critical thinking and problem-solving abilities for strategic decision-making in organizations. - Prepare for a career in information systems by building strong technical, analytical, and communication skills.

MOHAMMED AHMED's Contact Information

Email

******@***.com

Phone

(**) *** ****

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