mohammed khawaldeh

My job entails to do allot of market intelligence reports, Cold sales calls, visits & expecting a sales lead report from our branches to try to catch every possible chances in order to increase the total revenue by offering the excellent services, following up & leaving the personal touch in every & each case employing "GO EXTRA MILE concept" to have the word of mouth effect in the most competitive market,

* Playing a vital role in eliminating the required time to provide Top Management with all important data & reports are available with accurate results according to the below points: * Develops management tools to measure, analysis financial & operational information (e.g. financial ratio, key performance indicators, sales forecasting platform, integrated budget model, product pricing & management reports. * Develops an analyzed market share & data study on competitors (market research data MRD). * Prepare annual & monthly KPI's & target Report. * Develops & manage complex excel-based financial models.

Assist in Creating a quality driven Front office team focused on problem solving and customer retention. As I have presented the Front office operation in three committees in the hotel focusing on enhancing revenue, quality and customer Satisfaction. In addition to follow up some reservations & event issues by Developing a solid relationships with third parties, suppliers and travel agencies, Plus coordinating & Designing successfully an Orientation plan with Human Resource Department to implement the hotel map course describing hotel outlets, rooms and services for new associates.

* Responsible for the overall coordination of the Pricing & Commercial Agreements sections that includes Cargo pricing, charter Costing & Special Prorate Agreements with accordance to the below points : * Initiate Commercial Agreements-SPA's- discussions with other carriers to encourage offline sales while ensuring that SPA levels are equitable. * Analyze revenue results to verify that expected yields are achieved and taking corrective action as/when necessary. * Provide training to others as required. * Responsible for the implementation of the departments pricing policies in keeping with the airlines objective of maintaining a competitive edge. * Investigating market and competitive landscape to advance operations. * Achieve maximum productivity and introducing operational plans and practices targeting cost reduction. * Implementing the latest tools in revenue and price optimization solutions. * Determines the intensity of competitive rivalries & conducting Massive market analysis. * Anticipate how customers & competitors will react to products pricing.

Graduated with Honors in Total Accumulated Average 3.12/4.00 Activities and Societies: Workshop Training with Key Person in Government to discuss youth share in developing & gowning up any societies