Mohammed Irfan

• planned, organized, and managed a variety of educational and career development programs across different states in India. • Collaborated with fellow board members and teams to design and implement impactful initiatives that support youth empowerment and personal growth. • Contributed to the successful execution of awareness drives and training programs, reaching students from diverse academic and social backgrounds. • Conducted career guidance sessions and orientation programs to help students identify suitable career paths and higher education opportunities.

• Delivered high-quality customer support to a diverse international client base, consistently achieving top performance metrics and client satisfaction scores. • Utilized strong verbal communication skills to resolve customer inquiries and issues efficiently, maintaining a professional and empathetic tone in a high-pressure environment. • Successfully identified and leveraged sales opportunities during customer interactions, achieving and surpassing upselling targets, contributing to increased revenue for the company. • Demonstrated cultural awareness and adaptability while interacting with customers from various regions, ensuring communication was clear and respectful, leading to positive customer experiences.

• Guided students on career options, higher education, and skill development. • Conducted counselling sessions and workshops across India. • Coordinated multiple career programs nationwide for smooth execution. • Supported senior counsellors in designing student engagement strategies.

• Expertise in designing and implementing innovative content strategies tailored to various platforms. • Skilled in creating engaging multimedia content, including videos, articles, social media posts, and graphics. • Proficient in optimizing content for search engines to increase visibility and reach. • Proven ability to grow and maintain a dedicated audience through interactive and valuable content.

• Planned and executed creative social media campaigns to enhance brand presence. • Monitored platform analytics to track performance and improve strategies. • Managed content scheduling, ensuring consistency across all channels. • Engaged with audiences to build strong online communities and boost interactions.

• Part of a student organization with 400+ active members and 1,500+ alumni. • Assisted in managing day-to-day organizational activities and operations. • Coordinated events on and off campus, supporting smooth execution. • Supported student engagement through cultural, academic, and community programmes.

• English literature, language studies, and cross-cultural communication • Public policy, governance, and global cooperation frameworks • Political theory, comparative politics, and international relations • Presentation, public speaking, and academic debate