Mohammed Hasan

Bartender barista @ TROFI

About

As a Bartender Barista at TROFI, I focus on crafting quality coffee beverages while maintaining excellent guest satisfaction. My role involves creating a welcoming experience, ensuring equipment functionality, and contributing to the efficiency of our operations. With prior experience at Mooi Café and Dhaka Cafeteria, I have developed expertise in team management, cash handling, and delivering personalized service. I am driven to refine processes, train new employees, and maintain high standards in customer satisfaction. My goal is to continually grow in the specialty coffee industry.

Country

Saudi Arabia

City

Riyadh Region

Industry

Food & Beverages

Skill

Team Management, Cash Handling, Guest Satisfaction, Food and Beverage Operations, Passionate about Work, Interpersonal Skills, Coffee, Coffee Shops, Flexible Approach, Hygiene, Product Knowledge, Cooperation, Brewing, Working Experience, Safety Regulations, Machine Tools, Upselling, Lattice, CoffeeCup, Cappuccino

Experience

Bartender barista

TROFI

2022-8 - Present · 4 yrs 2 mos

Riyadh, Saudi Arabia

I am a Barista who has experience of making a nice cup of coffee ☕️

Barista

Mooi cafe

2021-1 - 2022-7 · 1 yr 7 mos

Ghirnatah, Eastern, Saudi Arabia

• Prepare & serve coffee • Welcomes customers by determining their coffee interests and needs • Educates customers by presenting and explaining the coffee drink menu • Updates job knowledge by practicing educational opportunities • Responsible of Hot & Cold section • Improves quality results by studying, evaluating, and re-designing processes • Maintain customer request • Keeps equipment operating by following operating instructions • Receiving orders • Approaching targets • Training for the new employees

Barista

Dhaka Cafeteria

2018-4 - 2020-4 · 2 yrs 1 mo

Bangladesh

Crafted a wide range of high-quality coffee beverages, ensuring consistency and excellence, which contributed to a 15% increase in repeat customers. Elevated the guest experience by providing personalized service, menu recommendations, and proactive problem-solving, resulting in a 20% improvement in customer satisfaction scores. Managed cash and digital transactions with 100% accuracy, reducing checkout errors and enhancing efficiency. Implemented hygiene and workflow improvements that optimized service speed, reducing wait times by 30% during peak hours.