Mohammed Alzahrani

Admin & Camp Manager responsible for managing administrative and accommodation operations for 2,500+ employees, supervising admin and HR functions, coordinating employee services, and ensuring smooth camp and project support operations.

• Lead, plan, and oversee the execution of assigned projects from initiation to completion. • Develop comprehensive project plans, including scope, schedule, budget, resources, and risk management strategies. • Managing multiple projects, ensuring high end results without compromising the quality and client's satisfaction. • Establish trusting connections with vendors, suppliers, and consumers while assessing the caliber of available resources.

• Handle contracts related to manpower supply and their management, ensuring operational efficiency. • Address and resolve issues concerning manpower, as indicated by foremen supervising manpower at construction sites. • Maintain accurate records of contractual obligations and any amendments.

• Maintain the highest sales telecommunication accessories including routers and other hardware. • Lead and supervise a team of customer care representatives, provided coaching and guidance to enhance team performance and customer service skills. • Resolve escalated customer inquiries and complaints promptly and professionally.

• Providing prompt and courteous assistance to customers through various channels such as phone, email, and live chat in the customer care center. • Addressing customer inquiries, concerns, and complaints with professionalism and empathy.