Mohammed Al-Anaswah

Implementing new E-Business model: • Collecting the requirements and implement the solution which can lead to the goal. • Develop and manages organizational changes needed to meet goals involving e-business strategies. • Determine and implement the required integrations between the back and front end. • Ensure the security for the proposed solutions. • Develop and implement a set of practices that ensure the processes between the actions and pages, in order to build, test, and release software faster and more reliably. Implementing ERP System: • Elicit requirements via interviews, document analysis, workshops, surveys, business process reviews, use cases, scenarios, business analysis, tasks, and workflow analysis. • Act as advisory resource to staff on all phases of project life cycle. • Create test conditions, testing plans, and create/supervise the corresponding program documentation. • Analyze user requirements and needs for complex business problems. • Convert user requirements into functional specifications. • Assist in the training of entry staff and complete review of work • Examine and evaluate data processing program specifications and develop new or improved standardized methods and procedures. Operating and Monitoring: • Oversee all technology operations (e.g. network security) and evaluate them according to established goals • Devise and establish IT policies and systems to support the implementation of strategies set by upper management • Analyze the business requirements of all departments to determine their technology needs • Develop technical aspects of the company’s strategy to ensure alignment with its business goals • Ensuring that the technological resources meet the company's short and long-term needs.

- Establishing the projects governance and framework to have a structured approach to govern the projects. - keeping the projects are staying within the planned time and budget. - Utilizing the resources in the most efficient manner. - Supervision of risk assessment and mitigation across all projects. - Set policies, regulations, functions, processes, and procedures that define the establishment, management and control of projects. - Trains and coach employees, in particular project supervisors, about different techniques and methodologies of Project Management. - Helping to develop a common project methodology by defining milestones, metrics and KPIs so that everyone speaks the same language. - Managing and allocate resources effectively across all projects, by managing priorities based on timelines, budgets, resource loads. - Provide templates, tools and software to manage project efforts. - Supervision of Projects Harvesting. - Reuse Project Learning and Knowledge - Overall progress and health of projects - Financial information about the budget, forecast, actuals, margins, etc. - Project risks and progress on mitigating these risks - Communicate effectively across all levels, engaging and inspiring at senior levels internally and externally.

Responsibilities: - Act as a reference point for PMO queries and information and an advocate for best practices in projects - Maintain processes to ensure project management documentation, reports and plans are relevant, accurate and complete - Prepare projects organization and communication charts - Attend the meetings and distribute minutes of meeting to all team members and follow up with them to closed all the tasks - Keep the (PMO Manager) and others informed about projects status - Monitor Revenue projections and report actual revenue and variance to PMO on a regular basis (Daily/ monthly) - Track & manage numbers of manpower and WFM users in the projects - File all projects documents (hard and soft copies) like ( invoices , Purchase orders ,etc) - Assist the PMO in the drafting and issuance of projects proposals, budget and preliminary schedules

Responsibilities: - Coordinate all issues with Saudi Telecom Company "Center of the project" regarding the Project - Preparing monthly invoices for each section - Solving all conflicts - Preparing monthly productivity for all technicians members - Arranging load dispatch for each zone daily - Send all required tools & materials requests to procurement department in coordination with the project manager - Create new solutions to improve any issues regarding the project - Lead all the field to the last edition of the quality from Saudi Telecom Company Role and standard. - Coordinate the sections with each other such as (field managers, control supervisor, control (FDOC), Quality supervisor). - Prepare monthly time sheet for each employee in the department

Responsibilities: - Manage the teams to handle correctly and smoothly the assigned work - Give the total support to the teams - Testing and jointing of optical fiber cable. - Troubleshooting in the field. - Communicate and coordinate with other workers, technicians, and customers. - Supervises lead workers on specific crews : handle complex problem difficult to deal with; makes final approval and accuracy checks on all ticket completed - Assists in selection, training, evaluation and supervision of full time and seasonal employees.

Responsibilities: - Obtains client information by answering telephone calls. - Determines eligibility by comparing client information to requirements. - Establishes policies by entering client information; confirming pricing. - Informs clients by explaining procedures; answering questions; providing information. - Maintains communication equipment by reporting problems. - Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures. - Updates job knowledge by studying new product descriptions; participating in educational opportunities. - Accomplishes sales and organization mission by completing related results as needed.