Mohammed Ajina

• Support strategic HR initiatives across the full project lifecycle, including pre-opening, operational launch, and post-opening stabilization of Six Flags and Aquarabia within Qiddiya City. • Contributed to hiring ~1,900 employees through 18 local and international recruitment campaigns, ensuring workforce readiness for opening milestones. • Manage large-scale recruitment programs, overseeing vendor coordination, budgeting, and stakeholder alignment to meet manpower targets. • Review contracts, PRs/POs, and vendor invoices across HR initiatives, ensuring compliance and alignment with commercial terms. • Support HR operations including payroll validation, out-of-payroll processes, employee data accuracy, onboarding, and offboarding. • Led selection of medical insurance providers and corporate travel agencies through cost analysis and vendor evaluation. • Drove process improvements by developing dashboards, policies, and reports to support leadership decision-making and performance tracking.

• Support strategic HR initiatives across the full project lifecycle, including pre-opening, operational launch, and post-opening stabilization of Six Flags and Aquarabia within Qiddiya City. • Contributed to hiring ~1,900 employees through 18 local and international recruitment campaigns, ensuring workforce readiness for opening milestones. • Manage large-scale recruitment programs, overseeing vendor coordination, budgeting, and stakeholder alignment to meet manpower targets. • Review contracts, PRs/POs, and vendor invoices across HR initiatives, ensuring compliance and alignment with commercial terms. • Support HR operations including payroll validation, out-of-payroll processes, employee data accuracy, onboarding, and offboarding. • Led selection of medical insurance providers and corporate travel agencies through cost analysis and vendor evaluation. • Drove process improvements by developing dashboards, policies, and reports to support leadership decision-making and performance tracking.

• Managed end-to-end event and project delivery for corporate and government clients, including planning, budgeting, vendor management, and execution. • Developed commercial proposals, cost estimates, and financial models aligned with client requirements and profitability targets. • Led supplier sourcing, contract negotiations, and procurement of equipment and services while ensuring cost efficiency and quality standards. • Oversaw operational execution including logistics, staffing, production timelines, and stakeholder coordination to ensure successful delivery. • Monitored financial performance, settlements, and contract compliance throughout the project lifecycle.

• Delivered exceptional guest experiences by handling and resolving concerns with professionalism, turning challenges into positive outcomes. • Provided personalized service by anticipating guest needs and tailoring interactions to enhance satisfaction and loyalty. • Managed service recovery with full ownership, ensuring timely resolution and maintaining guest confidence. • Promoted property amenities, events, and experiences to enhance guest engagement and overall stay experience. • Collaborated with cross-functional teams (Housekeeping, F&B, Front Office) to ensure seamless and high-quality service delivery. • Consistently upheld Marriott brand standards, delivering service excellence aligned with global hospitality expectations.

• Managed end-to-end event operations, including planning, scheduling, and on-site execution to ensure seamless delivery. • Recruited and supervised event volunteers, supporting operational needs and enhancing service quality. • Led vendor sourcing and contract negotiations with entertainment and service providers to ensure value and performance. • Collaborated with banquet teams to design event menus and ensure food quality and service readiness. • Coordinated venue selection and event logistics aligned with capacity, theme, and operational requirements. • Delivered high-quality guest experiences, including personalized service and VIP engagement.

• Supported the planning and execution of on-campus sports events, ensuring smooth operations. • Coordinated event logistics, including crowd management and seating arrangements. • Provided on-site support and guidance to enhance participant and guest experience. • Maintained event safety and compliance in collaboration with staff and security teams.

• Analyzed customer satisfaction data and presented insights to identify trends and drive service improvements. • Collaborated with Operations teams to evaluate guest feedback and enhance the overall cinema experience. • Managed corporate partnerships and contracts, ensuring service quality and long-term client relationships. • Supported execution of marketing campaigns and loyalty programs to drive attendance and retention. • Contributed to cross-functional initiatives to deliver consistent, high-quality customer experiences and strengthen brand reputation.

• Assisted patients with registration, appointments, and front-desk inquiries. • Maintained accurate patient records and updated information in the system. • Coordinated with insurance providers to obtain approvals and verify coverage. • Provided friendly, professional support to patients, addressing inquiries and concerns. • Supported medical staff by organizing records and ensuring smooth daily operations.

• Handled patient inquiries and scheduled appointments through the call center. • Maintained and updated patient records with accuracy in the system. • Verified insurance information to support billing and approval processes. • Provided clear information and guidance to patients on available services. • Delivered a professional and welcoming experience for all callers and visitors.