Mohammad Rifayet Ullah Riyad
Medical Office Administrator @ WELL Health Technologies Corp. (TSX: WELL)
About
Meet Rifayet, a globally trained healthcare professional with expertise in medicine and health administration, holding medical degrees from Nantong University and a Master’s in Global Health and Human Services Administration from Fairleigh Dickinson University. With experience in medical office administration, case management, and healthcare education, I bring strong leadership, organizational, and cross-cultural communication skills. Passionate about advancing healthcare systems, I aim to contribute to efficient, inclusive, and innovative health service delivery while supporting organizational growth and patient well-being.
Canada
Greater Vancouver Metropolitan Area
Government Administration
Interdisciplinary Team Collaboration, Operational Risk Management, Personal Assistance, Personal Support, Disability Management, Emergency Management, Health care Assisting, Home Care, Care aide, Support Workers, First Aid, First Aid Training, Cardiopulmonary Resuscitation (CPR), Adult CPR, Pediatric CPR, CPR Instruction, CPRS, Automated External Defibrillator (AED), Aed, Non-Violent Crisis Intervention
Experience

Medical Office Administrator
West Point Grey, BC
Clinic administrative tasks handling Schedule and manage virtual appointments Communicate with patients via phone, email, and secure messaging Assist patients with joining virtual visits and troubleshooting minor technical issues Maintain accurate electronic medical records (EMR) Verify insurance information and assist with billing tasks Coordinate referrals, prescriptions, and lab requests Provide administrative support to physicians during virtual clinic hours Ensure compliance with Canadian privacy regulations (e.g., PHIPA)

Medical Office Assistant
West Vancouver, BC
• Greet and register patients, ensuring a welcoming and professional front-desk experience. • Schedule, confirm, and manage patient appointments using Electronic Medical Records (EMR) systems such as CHR( Telus health ) • Maintain accurate patient records, update demographic information, and ensure confidentiality in accordance with healthcare privacy regulations. • Prepare and process referrals, consultation requests, and diagnostic requisitions for specialists, laboratories, and imaging centers. • Assist physicians with administrative tasks including chart preparation, documentation, and follow-up coordination. • Handle incoming calls, respond to patient inquiries, and provide clear information regarding appointments, services, and procedures. • Process medical billing, insurance forms, and third-party claims while maintaining accurate financial records. • Scan, upload, and organize medical documents, laboratory reports, and consultation notes into the EMR system. • Coordinate patient flow within the clinic to ensure efficient operations and minimal wait times. • Ensure compliance with clinic policies, infection control procedures, and provincial healthcare guidelines. • Collaborate with physicians, nurses, and allied health professionals to support high-quality patient care.

Sales and Human Services Operations Coordinator
Haze Convenience Shop
Vancouver, BC
• Support organizational operations by maintaining accurate staff and service records, tracking attendance, and preparing administrative reports to support service continuity, staffing coordination, and operational planning. • Coordinate end-to-end workforce and service support processes, including recruitment coordination, onboarding, scheduling, and offboarding, ensuring compliance with internal policies, employment standards, and organizational procedures. • Maintain and organize operational data using Workday, SharePoint, and Excel to ensure data integrity, confidentiality, and readiness for reporting and program evaluation. • Collaborate with leadership to streamline administrative and service-support processes, improving onboarding efficiency by 20 percent and reducing administrative errors that impact service delivery. • Support WCB documentation and employee incident or claim tracking, ensuring accurate records and timely follow-up to promote workplace safety and employee well-being. • Facilitate training sessions new staff members, supporting engagement, role clarity, and alignment with organizational values and service standards. • Provide administrative support for organizational initiatives, compliance activities, audits, and policy implementation, maintaining confidentiality and ethical standards in all human services operations.

Personal Support Child Worker (Disability Support) – Private Family Client
Surrey, British Columbia, Canada
• Provide one-on-one support to a child with developmental and physical support needs in a home setting. • Plan and facilitate age-appropriate indoor and outdoor games to strengthen physical coordination, motor skills, and overall fitness. • Support cognitive, emotional, and social development through structured play, creative activities, and routine-based learning. • Encourage independence, confidence, and positive behavior through patience, consistency, and positive reinforcement. • Maintain a safe, nurturing, and inclusive environment tailored to the child’s individual needs. • Communicate regularly with family members regarding progress, daily activities, and developmental milestones.

Mental Health Educator /Health teacher / English teacher
Sarasas Witaed Korat School
Nakhon Ratchasima, Thailand
• Delivered health education lessons and organized wellness campaigns to promote healthy lifestyles and mental health awareness. • Supported children and youth with behavioral and emotional challenges through individualized support strategies. • Assisted students with daily routines, academic development, and emotional well-being in a therapeutic manner. • Collaborated with healthcare professionals, families, and community leaders to foster holistic development.

Doctor Assistant / Medical office Team Lead
Dr Ibrahim Khalil Ullah Charitable Dispensary
Chattogram, Bangladesh
• Worked with the administrative department to perform various duties like patient scheduling, entering medical information in the database, and giving timely reminders to patients about follow-ups. • Primary diagnosis of the patients. • Aseptic Technique and Infection Control • Collecting knowledge about different diseases and their cure • Hold on complete administration system • Recruiting service

Dermatology Resident
NANTONG UNIVERSITY AFFILIATED HOSPITAL
China
• Provide direct patient care under the supervision of attending dermatologists, including history-taking, physical examination, diagnosis, and management of dermatological conditions. • Rotate through inpatient, outpatient, procedural, and consult services in dermatology. • Perform and assist in dermatological procedures such as biopsies, excisions, cryotherapy, laser treatments, and cosmetic dermatology interventions. • Interpret laboratory tests, pathology reports, dermatoscopic images, and other diagnostic studies relevant to dermatology. • Participate in on-call duties, including emergency dermatology consults and inpatient coverage. Maintain accurate and timely patient documentation, clinical notes, and treatment plans in compliance with hospital and program standards. • Collaborate with multidisciplinary teams, including nurses, pathologists, plastic surgeons, and primary care physicians, to ensure holistic patient care. • Educate patients and families about skin disease prevention, treatment options, and lifestyle modifications. Participate in academic teaching rounds, journal clubs, case presentations, and grand rounds. • Contribute to dermatology research projects, quality improvement initiatives, and scholarly activities as part of residency training. • Adhere to professional, ethical, and legal standards in medical practice and patient confidentiality. Commit to continuous learning, professional development, and preparation for board certification in dermatology

English Teacher
Thomas English School
Nantong
• Planning and delivering lessons • Teaching grammar and vocabulary • Improving reading comprehension • Developing writing skills • Enhancing speaking and listening skills • Prepare ECA programs • Organizing summer and winter camps • Conduct parents-teachers meeting

ESL teacher
Nantong, Jiangsu, China
•Planning and delivering effective English language lessons that are appropriate for the level and needs of the students. •Designing and adapting teaching materials, such as worksheets, activities, and assessments, to engage and challenge students. •Monitoring and assessing student progress and providing regular feedback to students and parents. •Developing and implementing strategies to help students overcome language barriers and improve their English skills •Creating a positive and supportive classroom environment that encourages student participation, collaboration, and mutual respect. •Incorporating technology and multimedia resources to enhance student learning and engagement •Collaborating with other teachers and staff to create a cohesive and effective educational program. • Providing guidance and support to students outside of the classroom, such as through tutoring or mentoring. Keeping accurate records of student attendance, performance, and progress.

English Language Teacher
Qihui kindergarten
Haimen District, Jiangsu, China
•Planning and implementing age-appropriate lessons and activities that promote physical, social, emotional, and cognitive development. •Creating a safe and supportive classroom environment that encourages children to explore, experiment, and take risks. •Establishing and maintaining positive relationships with students, parents, and colleagues. •Monitoring and assessing student progress and adjusting teaching strategies to meet individual needs. •Encouraging and supporting the development of positive behaviors and social skills, such as sharing, cooperation, and empathy. •Collaborating with other teachers and staff to create a cohesive and effective educational program. •Providing guidance and support to parents and families, including regular communication about their child's progress and development. •Maintaining accurate records and documentation of student progress and classroom activities.
Mohammad Rifayet Ullah Riyad's Contact Information
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