Mohammad Fadzlan Ashraf Bin Borhan

-Perform system ERP & physical kitting ( reserve ) of stock receive. -Perform GRN ( Good Receive Note ) . -Carry out montly physical stock count activities and ensure the stock accuracy always. -Responsible to the store reserved and received items in allocated rack location in store area in system and physical. -Ensure physical good are receive from supplier is accuracy. -Maintain store in organize, safe and clean condition. -monitor and ensure damaged stock are well informed to superior

-Handle transportation arrangment with forwaders. -Plan, monitor and facilitate transportation and shipping operations to be delivered on time achieve customer satisfaction. -Prepare all shipping documentation such as renewal application, delivery order , invoice packing list. -Ensure stock is available for delivery based on orders from customers. -monitor the behavior of truck drivers. -Record the lorry and forklift maintainance to ensure the lorry is in good condition. -Confirmation physical stock and checking the incoming and out going according to delivery order

Prepare Sales Orders (SO) and Delivery Orders (DO) for logistics and production processes. Confirm Delivery Orders to ensure goods are properly delivered or collected and that the system pricing is accurate. Coordinate with the logistics team to confirm delivery schedules and ensure goods arrive at the customer site on the requested date. Maintain a proper filing system, including documentation and records management. Handle incoming phone calls, emails, and other customer or internal inquiries. Monitor and control cylinder transactions and records. Coordinate with the Sales team to verify orders and product pricing. Support the logistics team in shipment arrangements and delivery planning. Follow up on Purchase Orders (PO) and customer payments. Communicate with other branches when delivery assistance is required. Assist in handling customer complaints and prepare Credit Notes (CN) or Debit Notes (DN) when necessary.