mohammad badr

* ▪ Develop a strategy the team will use to reach its goal. * ▪ Communicate clear instructions to team members. * ▪ Listen to team members' feedback. * ▪ Monitor team members' participation to ensure the training they providing is being put into use, and also to see if any additional training is needed. * ▪ Manage the flow of day-to-day operations. * ▪ Create reports to update the company on the team's progress. * ▪ Distribute reports to the appropriate personnel. * ▪ Ensuring the performance of the staff is of a high standard. * ▪ Reporting to management. * ▪ Organizing holidays and training. * ▪ Discussing and resolving problems. * ▪ Carrying out performance reviews.

* ▪ Handling inquiries to fulfillment customer satisfaction. * ▪ Answering incoming calls. * ▪ Offering customers products and services. * ▪ Processing customer correspondence ▪ Inform customers about services that could suit them.

* ▪ Completes market research to understand consumer purchasing decisions and competing product offerings. * ▪ Analyzes customer segments and devises a complete marketing plan that targets a specific market. * ▪ Research and selects a marketing mix (4Ps) and manages an entire advertising campaign. * ▪ build strategies for attracting and retaining customers. * ▪ Monitor all processes and implement improvements to enhance marketing productivity. * ▪ Seek and provide information to help companies determine their position in the marketplace.

* ▪ Manage the hotel reception area. * ▪ Answers the telephone and greets visitors. * ▪ Directing / filtering phone calls for the departments. * ▪ Coordinate with other assistants for meetings. * ▪ Handling incoming and outgoing courier and mailing. * ▪ Handling incoming and outgoing faxes. * ▪ Ensure a proper log for mail and faxes is in place and updated in time. * ▪ Handles special administrative work such as maintaining a database of contacts, as well as overflow work from executive assistants. * ▪ Administrative support and follow up with some departments. * ▪ Responsible for storing and distributing all stationary. * ▪ Doing some correspondences to different departments. * ▪ Responsible for the tidiness of the Lobby and Meeting Rooms .