mohammad asif

psim software support engineer

About

Experienced Software Support Engineer with a demonstrated history of working in the information technology and services industry. Skilled in Servers, Windows Server, Software Installation, Networking, and Troubleshooting. Strong information technology professional with a Bachelor of computer application focused in Network and System Administration/Administrator from Kalinga University, Raipur.

Country

india

City

bombay

Industry

information technology and services

Skill

active directory, mcsa, networking, windows server, servers, troubleshooting, software installation, windows xp, technical support, windows 7, laptops

Experience

it support analyst

softline services india

2018-1 - 2018-7 · 7 mos

technical support engineer

aletheia technologies pvt.ltd

2014-6 - 2015-8 · 1 yr 3 mos

* Installation Configuration and Troubleshooting of Windows XP, Windows 7 & Windows Vista.. * Extensive Experience on Solving Desktop and Laptop Level problems. * Email administration on mobile clients * Installation and Maintenance of Symantec Antivirus, MacAfee and patch updating on server. * Installation and Maintenance of Network printers. * Configuration & managing thin client. * Installing and configuring new hardware and software. * Managing the users’ accounts in Active Directory Services. * Managing Video Conferencing (Polycom). * Actively participating in day to day activity as a good team player * Installing, configuring, Maintaining & troubleshooting of Desktop Systems in the organization

desktop engineer

it source

2013-8 - 2014-6 · 11 mos

desktop support engineer

site-ants animation school

2012-3 - 2013-2 · 1 yr

* Provided technical support for hardware/software configurations and applications. * Administered and supported local/LAN printers, LAN. * Administered/provided troubleshooting for and MS Outlook. * Utilized Remedy for call logging. * To Make ready lab to students * Cable crimping. * Help to students for any application issue. * Handling of issues related to Desktops and Laptops both Application and hardware support * Configure Wi-Fi router * Cable crimping * Installation and updating MSI Antivirus