Mohammad Abdul Razzaq

Overseeing all daily operations, staff management, and financial performance of Central Region. Responsible for driving sales growth, implementing company policies, ensuring high customer service standards, and hiring/training personnel to achieve branch goals

Currently Employed @Dayim Equipment Rental Company, based in Riyadh & working as a Sales Account Manager Job Responsibility Responsible for Generate Rental Sales with developed & existing client’s in rental business ❖ Generating Sales by bringing new clients at quick progression to the company ❖ Meeting and Liaising with clients to discuss and identify their requirements. ❖ Developing trust relationship with a portfolio of my key clients to ensure they do not revert to competition. ❖ Preparing lost rental sales report highlighting valid reasons and suggesting remedies to conclude. ❖ Expanding the relationships with existing key clients by continuously proposing solutions to meet their request. ❖ Act as the liaison between customers and internal teams ensuring clients’ requirements are met. ❖ Identify and attract prospective strategic customers. ❖ Maintain high customer satisfaction ratings, according to company standards. ❖ Attend quarterly meeting with Management to achieve sales targets. ❖ Ensuring internal company functions giving the highest level of customer service to national accounts. ❖ Monitoring incoming orders and ensuring these are fulfilled effectively. ❖ Helping the collectors monthly to collect funds by guiding them and offering utmost support

Sales Engineer ❖ Responsible for Sales & Marketing for Heavy Equipment’s of Caterpillar mainly Fork lift, Wheel Loaders, Skid Loader, Backhoe Loader, other equipments and their Accessories ❖ Identifying new business opportunities mainly in Riyadh Area and surroundings ❖ Achieving the Sales from several companies including Semi- Government organizations ❖ Preparations & Submissions of Quotations according to customers needs ❖ Following up payments by verifying documentation ❖ Receiving product knowledge in company via training and presentations ❖ Adopt at developing and implementing innovative marketing strategies ❖ Based on the Sales, preparing Sales Performance Report & submitting it to Higher Authorities ❖ Handling complaints from the Customer and providing required services to satisfy customer queries ❖ Briefing the Customer about the Product and convincing them up to their satisfaction and developing healthy relation with the Customer’s SALES ACHIEVEMENT’S @CATERPILLAR : ❖ During my career with Zahid Tractors (Caterpillar) I was able to generate huge Revenue & Sales for the company as per the Company Strategies and sold out several heavy unit equipment’s according the company’s target allocated from time to time. ❖ Achieving Target Sales : Managing my territory through customer relationship management ❖ Collected all the payments from the customers by constant follow up ❖ My greatest qualities are that I am adaptable, will “ make it happen” and my customers trust me

Headquartered in Riyadh, Saudi Arabia, RCSM is one of emerging contracting companies specializing in the field of MEP works. Job Summary: ❖ Reporting to Head of Accounts ❖ Prepare Employee Salaries for complete branch on a monthly basis ❖ Maintain Balance sheet and PNL Statements at the end of each month ❖ Organize and Maintain Expense & Purchase invoice records ❖ Regulate payments by verifying documentation and requesting reimbursements. ❖ Update Cash receipts& Sales receipts in the system ❖ Maintain daily record of petty cash ❖ Prepare Cheque’s and maintain Bank Payment records for payment made to suppliers ❖ Negotiations with Suppliers for payment terms ❖ Opening of L/C or issuing any BG / PB for any payments with regular follow up ❖ Worked on ERP Software “ECHO" for accounts

KSA Pharmaceuticals is one of the fastest growing manufacturers in India for specialized medicines and drugs, located in Hyderabad, India Job Summary: ❖ Organizing market research ❖ Arranging promotional events for company’s products ❖ Launching new products in market with the help of promotions and events ❖ Assisting the manager in writing reports and analyzing data ❖ Directly reporting to Managing Director ❖ Assessing the results of a marketing campaign ❖ Managing a team of 12 members ❖ Work independently to find opportunities for improvement in interactive marketing campaigns ❖ Achieving monthly sales targets with the help of team and senior marketing manager ❖ Delivering presentations about the new products of the company to doctors, various marketing channel managers, clients and to buyers ❖ Gained three promotions within a span of one year due to excellent communication skills and multi-tasking ability

Department Supervisor (H&M) As one of the most dynamic and successful retail franchise operators in the Middle East and increasingly internationally, Alshaya brings the world's best brands to new markets and new customers in the Middle East and North Africa, Russia, Turkey and Europe. Job Summary: ❖ Worked as the Team leader (Supervisor) for H&M store in Granada Mall (Riyadh) reporting to store manager. ❖ Providing excellent customer service and possessing knowledge about the in-store admin department ❖ Maintained excellent voice of customer with immediate response time. ❖ Helped in achieving quarterly targets for the store with proactive marketing techniques ❖ Played a key role in enhancing quarterly sales targets for the store by applying initiatives taken by the management ❖ Maintained excellent brand recognition of H&M by applying and following the company’s vision and mission ❖ Received many trainings in store regarding customer service and brand knowledge ❖ Handled of a team of 20 staff members in Ladies department for H&M ❖ Worked from October 2009 - December 2009 as a “head cashier”

Studied at UOWD from year 2005 - 2009 - Major in Marketing & Management