mohamed salad

mohamed salad

technical support engineer

About

Technical Support Engineer at Code42

Country

united states

City

minneapolis

Industry

information technology and services

Skill

linux, troubleshooting, virtualization, python, microsoft office, network administration, critical thinking, networking, java, vmware, customer service, leadership, microsoft word

Experience

thomson reuters

virtualization engineer intern

thomson reuters

2016-1 - 2016-6 · 6 mos

* Assisted Virtualization Engineers on daily support tasks. * Responded to automated alerts and alarms quickly. * Monitored systems using Vmware apps to preemptively deal with potential problems. * Assigned tickets to the proper personnel.

thomson reuters

network engineer intern

thomson reuters

2015-6 - 2015-12 · 7 mos

* Participated and contributed to weekly team meetings. * Wrote scripts and automated more repetitive tasks using Python. * Worked with Network Engineers on varying projects. * Completed tasks and tickets assigned to me.

whelan security

security officer

whelan security

2012-7 - 2016-10 · 4 yrs 4 mos

* Patrolled interiors and exteriors of various locations. * Responded to, and resolved, incidents in a timely manner. * Secured over 20 facilities for companies and organizations throughout work history. * Recorded daily activities in a thorough, objective, and concise manner.

code42

technical support engineer

code42

2016-6 - Present · 10 yrs 4 mos

Code42 is a global enterprise SaaS company that provides automatic, continuous cloud backup for the mobile workforce and complete visibility and control of end-user data for IT. With Code42, IT and Security teams can pinpoint data loss resulting from insider threat, monitor data movement, recover data no matter the cause of data loss, and respond to data breach rapidly and accurately, with or without the device. Code42 gets you back to work fast, ensures business continuity—even in the face of ransomware, and gives you the tools you need to reduce overall risk to your organization. Named one of America's most promising companies by Forbes in 2013, 2014 and 2015, and one of the best places to work by the Minneapolis Star Tribune and Minnesota Business Magazine, Code42 employs a diverse group of talented, hungry minds in engineering, marketing, sales and customer service, and is headquartered in the Washington Square Tech Center where downtown intersects the North Loop.

Education

university of minnesota

university of minnesota

computer science

2013-1 - 2016-1 · 3 yrs 1 mo

mohamed salad's Contact Information

Email

******@***.com

Phone

(**) *** ****

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