Mohamed Rabie

Supervised a team of e-commerce specialists, providing guidance and performance feedback to foster professional development. - Managed accounts to retain existing relationships and grow share of business. - Directed sales support staff in administrative tasks to help sales reps close deals. - Managed inventory control processes for seamless order fulfillment and customer satisfaction. - Developed successful promotional strategies to drive increased traffic and revenue during peak shopping seasons. - Resolved problems with high-profile customers to maintain relationships and increase return customer base.

Account manager for Brandshub.co accounts on Souq, Jumia and Noon platforms. - Photo Shooting and items listing according to our brand guide lines - Set pricing & Discounts according to our marketing calendar. - Align with our account managers at each marketplace to join the promotions, daily deals, and flash sales etc… - Operations cycle including Warehouses, packing, followup, Returns. - Financial responsibilities, cash in and cash out - Follow up inventory and Replenishment. - Communicate with other departments to create transfers and invoices. - Acting as E-Commerce manager.

1.Launching Campaigns according to the marketing schedule. 2. Creating page tags and mapping items among them. 3. Coordinating with Quality team to ensure the quality of the items catalogues (titles, translation and images). 4. Managing page display (images, arrangement and sold outs).Writing and editing content for the website, including the provision of images according to the content schedule. 5. Monitoring price points according to CMs requests. 6. Updating and managing the image library. 7. Working close to the CMs and Merchandising team to schedule, feature and sort offers on site

1. Writing content for the website, publishing items in accordance with the content schedule 2. Launching Campaigns according to the marketing schedule. 3. Creating page tags and mapping items among them 4. Managing page display (images, arrangement and sold outs)

1. Handling the customers' complains and solving their problems. 2. Handling complains from buyers and sellers 3. Respond to customer inquiries 4. Research required information using available resources 5. Process orders , forms and applications 6. Identify and escalate priority issue