Mohamed Osama

-Administering & maintaining Information technology systems including but not limited to servers, storages, routers, switches, access points, PCs, printers & peripheral devices. -Providing IT operations functions to offices for the organization’s standard hardware, software, responsible for the purchase, installation & life-cycle management of PCs, servers & LAN network connectivity equipment. -As appropriate, providing escalated on-site support of hardware, software & network connectivity issues. -Acting as the primary point of contact of operating, business & functional units. -Creating IT operational procedures for standardization & security of IT infrastructure. -Performing local administration & operations functions as appropriate in accordance with standards, policies & procedures. -Evaluating & checking all IT process -Maintaining organization's effectiveness & efficiency by defining, delivering & supporting strategic plans for implementing information technologies. -Directing technological research to meet the organization goals, strategies, practices & user projects. -Preparing & completing projects by coordinating resources & timetables with user departments & data center. -Protecting assets by implementing disaster recovery & back-up procedures & information security & control structures. -Accomplishing financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances. -Following up new technologies by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. -Contributing team effort by accomplishing related results as needed. -Providing strategic, budgeting & disaster recovery/business continuity planning to offices & staff in multiple operating, business & functional units. *please check the image below to see the rest of the responsibilities

Working on VMware ESX environment responsible for the company servers (Dc, file server, print server, antivirus server, terminal servers, wsus, company application servers), creating or editing the servers and responsible for the backup server.

My responsibilities were installing and configuring company systems, monitoring network and servers.

Global Knowledge, Technical services department out-sourcing in Bristol Mayers Squibb (BMS), Working as System Administrator

Recovering Messaging Servers and Databases Using Microsoft Exchange Server 2007 (Course 5050)

Managing Messaging Security Using Microsoft Exchange Server 2007 (Course 5049)

Introduction to Installing and Managing Microsoft Exchange Server 2007 SP1 (Course 5047)

Team leader responsible for the Ministry of communication & Information Technology (MCIT) Professional Training Program.

BlueCoat (BCCPP)

Securing Networks with Cisco Routers and Switches (SNRS Course)

Citrix Presentation Server 4.0 Administration (Course CTX-1256BI)

Configuring Windows Vista Applications and Tools (Course 5116)

Installing and Configuring the Windows Vista Operating System (Course 5115)

Cisco Certified Network Associate (CCNA Course)

Implementing Microsoft Internet Security and Acceleration Server ISA 2004 (Course 2824)

Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure (Course 2279)

Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure (Course 2278)

Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure (Course 2278)

Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure: Network Services (Course 2277)

Implementing and Supporting Microsoft Windows XP Professional (Course 2272)

Managing and Maintaining a Microsoft Windows Server 2003 Environment (Course 2273)