Mohamed khalaf

My Knowledge, Skills and Abilities: Use operations management skills, such as establishing work plans and objectives Use financial management skills, such as overseeing budget Manage human resources, such as hiring and training staff Use sales and marketing skills, such as determining potential markets Co-ordinate merchandising functions through retail buyers Research new products. Strong written and verbal communication skills sales and marketing abilities Organizational and planning skills Customer service skills Human resource management skills Financial management skills Marketing and selling skills Research skills Travel and management experience Strong leadership and team-building skills Time and risk management skills. I have 18 years of related retail sales experience with increasing levels of responsibility.

Manage the product to best meet the evolving needs of the market • Creating products for KSA, Arranging all the Land rates and flight rates for the packages as per the demand of the KSA market. • Contracting with the Hotels & Suppliers DMC worldwide. • direct connectivity with hotels. • Contracting for the airlines. • Alliance partnership. • Maintaining the relationships with other suppliers, Hotels, Alliance & Airlines to maintain the company's powerful presence in the Market. • Team management. • In charge of product, B2B, Franchise • Collecting customer feedback and solve their issues. • Organizing outdoor stands in the events to promote Holidayme and create awareness among the people of KSA. • Strategic business development. • Marketing and Strategic planning and forecasting, resolve problems. • Reporting to the management.

Lead and supervise a team of Area Managers associates in outbound or inbound operations within the Fulfillment Center. • Responsible for the overall safety, quality and performance and customer experience of the shift. • Carry out supervisory responsibilities in accordance with the organization’s policies and procedures. • Accountability for meeting and exceeding operational goals. • Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs. • Mentor, train and develop teammates for career progression and learning • Ability to develop and share best practices across the shifts and network.

• In charge of the all of the business aspects of FIT tours • Promote the company products, and individuals throughout KSA. • Provide the appropriate training to the tours agent’s staff. • Achieving the required targets. • Collecting customer feedback and solve their issues • Prepare the tourism packages according to the available suppliers and hotels • Reporting to the management

•Prepare the tourism packages according to the available suppliers and hotels • Promote the company tourism packages through our corporate and FIT clients according to the sales plan •Increasing business opportunities through our personal channels and connections and through the current clients •Achieving the required targets •Collecting customer feedback and solve their issues •Analyzing the competitors market rates and offers •Reporting to the senior management

• In charge of the all of the business aspects of FIT tours • Promote the company products, and individuals throughout KSA. • Provide the appropriate training to the tours agent’s staff. • Achieving the required targets. • Collecting customer feedback and solve their issues • Prepare the tourism packages according to the available suppliers and hotels • Reporting to the management