Mohamed Hashkil

• Provide reservations and bookings (Flights, Hotels) services. • Support all customers with the required information. • Help customer to get the best option during their reservations. • Handle after sale support Void, Amend and cancellations using GDS (Amadeus and Galileo). • Addressing customer concerns and complaints in a very professional way and good client facing abilities. • Handling customer’s inquires by answering questions, finding best solutions to issues, addressing concerns or complaints and providing important information. • Ensure every customer is satisfied with the services. Make outbound calls to provide sales support to customers or follow up on inquiries.