mohamed elsayed

* Listen to customers’ questions and concerns, and provide answers or responses * Provide information about products and services * Take orders, calculate charges, and process billing or payments * Review or make changes to customer accounts * Handle returns or complaints * Record details of customer contacts and actions taken * Review and select standard responses for answers or solutions * Refer customers to supervisors or more experienced employees

* receive and count working cash at beginning of shift * identify customers, validate and cash checks * accept cash and checks for deposit and check accuracy of deposit slip * process cash withdrawals * perform specialized tasks such as preparing cashier's checks, personal money orders, issuing traveler's checks and exchanging foreign currency * perform services for customers such as ordering bank cards and checks * receive and verify loan payments, mortgage payments and utility bill payments * record all transactions promptly, accurately and in compliance with bank procedures * balance currency, cash and checks in cash drawer at end of each shift * answer inquiries regarding checking and savings accounts and other bank related products * attempt to resolve issues and problems with customer's accounts * initiate and open new accounts * explain, advise on and promote bank products and services to customers * identify referral opportunities and make relevant referrals * ensure compliance with all internal controls and established policies and procedures

* Supervising All Daily Operations & Transactions Of The Branch. * Attending To All Customers Inquires And Insuring Proper Implementation Of Customer Request. * Ensure That All Registers Are Updated And Keept In * Order And That All Periodie Reports Are Being Properly * And Timely Prepared And Revised.