Mohamad Sabeel Khan

In my role, I specialize in managing and securing both on-premises and cloud infrastructure, ensuring seamless operations and strong security compliance. 🔹 Cloud & On-Prem Infrastructure – Managing Azure networking for cloud infrastructure and integrating with on-premises networks. 🔹 Firewall & Network Security – Designing and maintaining firewall policies, routing and switching to ensure secure and reliable operations. 🔹 Directed the successful rollout of Aruba ClearPass NAC, improving visibility, compliance and secure access across corporate and BYOD environments. 🔹 Microsoft 365 Administration – Overseeing Microsoft 365 admin centers, including Exchange, user management, compliance and security configurations. 🔹 Data Protection & Compliance – Implementing DLP policies and aligning IT operations with security and compliance standards. 🔹 Endpoint & Device Management – Administering Intune, Jamf, and Endpoint Central for device security, application control and patch management. 🔹 Microsoft 365 Administration – Overseeing Microsoft 365 admin centers, including Exchange, user management, compliance and security configurations. 🔹 Data Protection & Compliance – Implementing DLP policies and aligning IT operations with security and compliance standards. 🔹 Security Awareness – Conducting training sessions to promote a strong security-first culture across the organization. By combining infrastructure security, cloud integration and endpoint management, I help ensure the organizations IT environment is resilient, efficient and compliant.

Resolved various network issues, ensuring optimal performance and minimal downtime. Managed site-to-site and remote VPN connections, maintaining secure and reliable connectivity. Configured and managed firewall policies, optimizing network security. Assisted users with VPN issues, providing prompt support and solutions. Managed Microsoft 365 Exchange Admin Center, overseeing email and collaboration tools. Worked on Manage Engine Service Desk.

Installing and configuring VPN for the employees working from different locations . Resolved various network issues, ensuring optimal performance and minimal downtime. Assisted users with VPN issues, providing prompt support and solutions. Managed Microsoft 365 Exchange Admin Center, overseeing email and collaboration tools. Managed CCTV systems, ensuring proper functionality and security. Administered Active Directory (AD), managing user accounts and access permissions. Worked on Manage engine Service desk .

Provide support and assistance to customers experiencing technical problems (e.g initial installation of the router, maintenance, troubleshooting, links to shared printers and other network equipment). Listen to the customer requirements and suggest the best router for their needs and according to the area needed to be covered . Ensure that there is wifi signal in each corner of the building by strategically placing the access points. Train the customers on how to use the mobile application to monitor and setup their WiFi-Router.

Installing and configuring computer hardware, software, systems, networks, printers, and scanners. Provide first line of Technical Support to end user hardware and application issues for desktop, laptops, peripherals, telecom and network systems via calls, ticketing tool, remote access and emails. • Configuring/Troubleshooting Microsoft office 365. Check computer hardware (HDD, mouses, keyboards etc.) to ensure the functionality. Ensuring tickets are picked in a timely manner and making sure that they are resolved correctly without breaching the SLA on BMC Remedy Ticketing tool.