Mohamad Qayyum
Executive Secretary @ KAF Group
Malaysia
Kajang
Investment Banking
Companies Act, Attention to Detail, Communication, Problem Solving, Analytical Skills, Customer Service, Service Orientation (Social), customer , Administrative Assistance, Microsoft Excel, Accounting, Microsoft Office, Client Services, Data Entry, Internal Audits, Report Writing, Executive Administrative Assistance, Company Secretarial Work
Experience
Executive Secretary
KAF Group
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
● Assist in corporate secretarial work including routine/standard advisory work. ●Assist in the preparation of Directors’ Circulation Resolution, Meeting Minutes, Annual Reports. ● Ensure prompt response and delivery of documents to clients. ● Annual return preparation. ●Maintain statutory books and records and ensure proper filing system in the company.
Customer Service Executive
OCBC
Federal Territory of Kuala Lumpur, Malaysia
●Handle in bound calls & enquiries professionally over entire range of consumer financial products & services ,whilst providing timely accurate information and solutions. ●To introduce/ create customer awareness on self-service/automated banking channels, and cross-sell banking products , when appropriate. ●Do outbound calls in order to settle client dispute accordingly in timely manner. ●Advise client based on procedure and regulations.
Protégé
Telekom Malaysia
Federal Territory of Kuala Lumpur, Malaysia
● Update and communicate any changes in client’s organization in relation to MERS999. ● Receive, coordinate, and monitor all issues reported or request by clients. ● Consistent engagement activities or site visit to improve relationship with clients. ● Communicate clearly to client any consent or issues raised by Internal Team that require feedback from clients. ● Foresee any complaints by client that are beyond executive’s jurisdiction. ● To assist documentation related to MERS 999.
Company Secretary
NextGen Amare Sdn Bhd
Federal Territory of Kuala Lumpur, Malaysia
● Assist in corporate secretarial work including routine/standard advisory work. ●Assist in the preparation of Directors’ Circulation Resolution, Meeting Minutes, Annual Reports. ● Ensure prompt response and delivery of documents to clients. ● Annual return preparation. ●Maintain statutory books and records and ensure proper filing system in the company. ● Working as a team within the corporate secretarial department to ensure smooth progression of workflow, quick work turnaround time and excellence customer service. ● Any other related work as requested by your supervisor or line manager.
Education
Universiti Teknologi MARA
Administrative Assistant and Secretarial Science, General
Expose to company acts and regulations, secretary-related and financial accounting.
Universiti Teknologi MARA
Public Administration
Exposure to public administration in terms of managing public agencies, setting budgets, and creating government policies.
Mohamad Qayyum's Contact Information
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