Mohamad Kamal

Manage full-cycle recruitment for logistics, operations, and corporate roles across the UAE. Reduced average time-to-hire through optimized sourcing and screening processes. Partnered with department heads to define hiring needs and delivered tailored talent pipelines. Improved candidate experience by enhancing communication and onboarding processes.

• Led and supported a customer service team employees, improving service KPIs by. • Developed and implemented staff training programs to strengthen service quality and retention. • Collaborated with HR to support leadership development initiatives for junior supervisors. • Recognized for consistently achieving customer satisfaction and performance targets.

Collected and compiled data related to logistical activities and manage the overall logistic and customer service budget. Ensured Company is in compliance with transportation laws and regulations. Documented and coordinated transport resources and material while labeling freight and providing document verification and preparing inventoried cargo. Led the team and ensured that quality standards are met through monitoring and training. Supervised and coordinated their daily activities. Supervised a team of logistics and administrative staff, providing guidance and support as needed. Oversaw logistics operations to ensure efficient and timely delivery of goods. Managed administrative tasks such as inventory management, documentation, and record-keeping. Coordinated with internal departments and external stakeholders to resolve logistical issues and optimize processes. Achieved high levels of customer satisfaction through excellence in receiving, identifying, dispatching, and assuring quality of goods. Measured and reported the effectiveness of warehousing activities and employee's performance.

Developed and refined job descriptions to accurately reflect the requirements and responsibilities of vacant positions. Utilized a variety of online platforms and resources to identify and engage potential candidates, including job boards, social media, and professional networking sites. Created compelling and personalized recruiting emails aimed at attracting passive candidates and generating interest in available opportunities. Evaluated incoming resumes and application forms to assess candidates' qualifications, skills, and experiences against job requirements. Conducted thorough interviews with candidates using a variety of methods, including phone, video, and in-person interviews, to assess their suitability for the role and organizational fit. Collaborated with hiring clients to understand their specific needs and preferences and provided them with carefully curated shortlists of qualified candidates. Refined and optimized recruitment strategies and processes to enhance efficiency and effectiveness in attracting and selecting top talent.

Education management