Mohamad Izhar Awalludin

Developing and managing impactful learning and development initiatives for both HQ and retail operations. Lead the planning, execution, and evaluation of HRDF-funded training, Fast Track leadership programs, and employee development strategies to build a future-ready workforce. 1. Design and deliver customized learning paths for leadership, technical, and operational roles 2. Manage Fast Track Programs (in-house & external) with structured tracking and performance reporting 3. Developing and managing Rymnet (LMS) to support e-learning and training accessibility 4. Collaborate with internal stakeholders and external providers to align training with business needs 5. Manage and plan HRD fund allocation and utilization effectively throughout the year 6. Conduct operational training and ensure curriculum remains relevant through regular reviews 7. Manage performance improvement plans(PIP) for HQ and outlet staff, including progress monitoring and coaching sessions 8. Assist the Employee Relations team on engagement and employee-related programs as needed 9. Collaborate with other HR teams on onboarding, recruitment, and cross-functional HR initiatives 10. Support a continuous learning culture through strategic, high-impact L&D initiatives

Support key HR functions with a focus on end-to-end recruitment and training coordination. Ensure smooth execution of hiring processes and employee development activities across the organization. 1. Assist in full-cycle recruitment: job posting, sourcing, candidate screening, and interview scheduling 2. Handle recruitment administration including offer letters and pre-employment medical arrangements 3. Coordinate internal and external training programs, including planning, scheduling, and logistics 4. Manage training plans and support HRDF claims and documentation 5. Collaborate with departments on ad hoc HR tasks, including MQA accreditation support

Handled a broad range of HR and administrative responsibilities while supporting day-to-day operations. Ensured effective execution of payroll, recruitment, employee data management, and office administration for smooth business support. 1. Managed full-spectrum HR functions, including payroll processing, employee movement, recruitment, and record-keeping 2. Prepared monthly salaries and pay slips; submitted statutory contributions (KWSP, SOCSO, EIS, Income Tax) via online portals 3. Supported the Head of Operations in hiring efforts and provided updates on employee attendance, leave, and work schedules 4. Monitored performance and punctuality of operational staff for reporting and follow-up 5. Oversaw general office administration including stationery, printing, company assets, and supplier coordination 6. Acted as a key liaison between HR and operations to ensure workforce and administrative alignment

Provided travel planning and reservation services for international tourists, ensuring seamless travel experiences from booking to arrival. Focused on customer satisfaction, itinerary coordination, and vendor negotiation to deliver personalized travel solutions. 1. Assisted international clients with hotel, flight, and car rental reservations 2. Planned and organized customized travel itineraries, recommending local attractions and experiences 3. Coordinated and negotiated with hotels, restaurants, and other travel service providers 4. Monitored reservation schedules, cancellations, and no-shows to optimize bookings 5. Ensured high levels of customer satisfaction by providing end-to-end travel support and resolving any issues during their journey

Specialized in planning and managing business and incentive travel programs, ensuring seamless end-to-end experiences for corporate clients. Delivered tailored travel solutions, managed vendor coordination, and led groups during international trips. 1. Prepared customized proposals and quotations to meet clients’ business travel and event requirements 2. Anticipated client needs through consultative selling, offering suitable alternatives, pricing, and travel advice 3. Negotiated with key suppliers including airlines, hotels, and ground operators to secure optimal arrangements 4. Handled visa application processes based on travel destinations and ensured documentation accuracy 5. Oversaw complete travel logistics and ensured smooth execution of itineraries according to plan 6.Acted as Tour Leader during business and incentive trips, managing group coordination and ensuring client satisfaction throughout the journey

Delivered engaging and structured academic lectures while supporting student learning and performance. Focused on academic excellence through clear instruction, effective assessment, and personalized feedback. Prepared and delivered subject lectures in alignment with the academic syllabus 1. Assessed student performance through assignments, essays, and examinations 2. Provided one-on-one academic support and constructive feedback to help students improve 3. Promoted a positive and engaging learning environment to enhance student understanding and participation