Mohamad Fared

Information Technology Support Technician @ Telekom Malaysia

About

I’m a cybersecurity practitioner specializing in penetration testing, offensive security automation, network exploitation, and security tooling development across 11 programming languages. I build real-world offensive tools including: 🔹 Port scanners (Python, Rust, Go) 🔹 Brute-force engines 🔹 Packet sniffers (C/C++, Go, Rust) 🔹 SQL injection labs 🔹 Recon & enumeration frameworks (Bash/PowerShell/JS) 🔹 File integrity monitoring systems 🔹 Malware sandbox simulations (Go) 🔹 Custom encryption suites & cryptography tools I’ve completed hands-on labs on TryHackMe and HackTheBox, covering: Exploitation fundamentals Web application security (OWASP Top 10) Metasploit & post-exploitation Windows & Linux security Networking, packet analysis & recon Incident response + log analysis Currently working at Telekom Malaysia, where I troubleshoot real network, system, and endpoint issues — building practical experience in network behavior, security escalation, and incident triage. I’m actively growing toward roles in: Penetration Testing • Red Teaming • Cybersecurity Analysis • SOC / Blue Team

Country

Malaysia

City

Melaka Tengah

Industry

Information Technology & Services

Skill

Security Operations (SOC), Incident Response, Linux, Intrusion Detection Systems (IDS), DevOps, Security Certification, Security Monitoring, IT Security Operations, Network Monitoring Tools, Front Office Support, Web Application Security Assessment, Malay, Technical Support, Defense, Vulnerability Scanning, Network Security Testing, Professional Skills, English, Chinese to English, IT Security Assessments

Experience

Information Technology Support Technician

Telekom Malaysia

2025-1 - Present · 1 yr 9 mos

Provide Level 1–2 technical support for Windows systems, network devices, and authentication services. Perform system health checks, service validation, and uptime monitoring. Handle user access management, password resets, and endpoint security compliance.

IT Support Specialist

Telekom Malaysia

2025-1 - Present · 1 yr 9 mos

Ayer Keroh,melaka

Key Responsibilities: • Troubleshoot DNS, DHCP, authentication, routing & connectivity issues • Handle router, modem & mesh network configurations • Investigate symptoms of potential security issues (suspicious access, repeated failures) • Guide users through secure configurations & password hygiene • Document incidents, escalate technical issues, and perform initial triage • Exposure to enterprise network architecture, endpoint hardening & log analysis Cybersecurity-Relevant Skills: Network troubleshooting Windows/Linux fundamentals Log investigation Protocol understanding (DNS, HTTP, TCP/IP) Security escalation awareness

Front Office Associate

Temasek Boutique Hotel

2024-1 - 2025-1 · 1 yr 1 mo

Provided on-site technical support for POS systems and hotel network infrastructure. Diagnosed hardware, software, and connectivity issues. Coordinated with external IT vendors for system maintenance and recovery.

Front Desk Receptionist

TEMASEK BOUTIQUE HOTEL

2024-4 - 2024-12 · 9 mos

MELAK TENGAH,MELAKA

• Supported hotel systems (POS terminals, printers, guest WiFi, basic networking) • Assisted IT staff with connectivity, access and device troubleshooting • Delivered customer support and built strong communication under pressure

Education

Open University Malaysia

Information Technology

2026-2 - Present · 8 mos

I will be commencing a Diploma program (Online Learning Mode) at Open University Malaysia in May 2026 to further strengthen my academic foundation in IT and cybersecurity.