frans moens

program manager

About

I am a senior ICT manager, specialised in transition management (people, technical, financial) in outsourcing engagements, end-to-end contract management with sales and delivery responsibility and data centre build-, move- and line management. Being people oriented, I am as such very capable in changing organisations, processes and culture.

Country

netherlands

City

netherlands

Industry

semiconductors

Skill

itil, service delivery, management, data center, it service management, project portfolio management, crm, outsourcing, change management, service management, ict, process management, infrastructure, prince2, management consulting, process improvement, it management, leadership, strategy, information technology, business process improvement, customer relationship management

Experience

transition manager outsourcing

ziggo b.v.

2015-3 - 2016-5 · 1 yr 3 mos

Responsible for the full operational transition of Ziggo's IT Ops service delivery to an Indian outsourcing company

transition manager and business unit manager and various

capgemini

1999-12 - 2002-3 · 2 yrs 4 mos

* Transition & transformation lead for outsourcing of University of Utrecht (staff, DC infra and applications) * Business unit management of newly formed unit (sales, delivery, P&L, service quality) * Transition management of staff and operation into going concern of Capgemini outsourcing division

program director

ahold delhaize

2019-2 - 2019-9 · 8 mos

Leading the outsourcing transition for the POS systems in all Dutch and Belgium stores of Ahold Delhaize

program manager dc build and move

liberty global

2016-8 - 2018-1 · 1 yr 6 mos

Responsible for the build of a new Data Centre and consolidation of the three corporate test lab DCs

adviseur

d!mpact

2013-1 - 2013-1 · 1 mo

client engagement manager

capgemini

2005-4 - 2005-12 · 9 mos

program- and project manager dc transition

nederlandse spoorwegen

2013-7 - 2015-2 · 1 yr 8 mos

Responsible for business critical application migration to new DC's for NSR as part of the overall FITT program

program manager it4it implementation and competence centre manager

achmea

2010-5 - 2012-2 · 1 yr 10 mos

Responsible for implementation of HP's IT4IT solution (BTO) Responsible for newly formed CC BTO (delivery, HR and P&L)

manager data centre development

nuon

2009-1 - 2010-1 · 1 yr 1 mo

Responsible for (customer part of) setup of new twin DC and deployment environment for the new ICT infrastructure. Responsible for change in the setup of the operations team with new processes and ITIL procedures (as line manager)

commercial director and sales manager

vx company

2002-4 - 2005-3 · 3 yrs

Setup of new managed services company as commercial director. Management, restructuring and coaching of general sales team. Development of SLA based applications management portfolio

transition manager outsourcing

nexperia

2018-1 - 2019-1 · 1 yr 1 mo

Responsible for the global transition of Nexperia's IT Ops service delivery to an Indian outsourcing company

program manager

telindus

2019-10 - Present · 7 yrs

owner

petrim

2009-1 - Present · 17 yrs 9 mos

change manager it operations

2012-4 - 2013-4 · 1 yr 1 mo

Responsible for implementation of new processes in IT Ops for SOCs and ISAE controls. Interim line mgmt of 2 teams

client delivery executive

hewlett-packard

2006-1 - 2008-12 · 3 yrs

* sept 2007 * dec 2008: Managing the client relationship and delivery with Aegon NL. Accountable for the end-to-end service delivery of of core IT systems (infrastructure) jan 2006 * aug 2007: Managing the client relationship and delivery with NS / Dutch Railways. Accountable for the end-to-end service delivery of of core IT systems (apps and infrastructure)