Michael O'Donnell
Regional Sales Manager NE-Channel @ Eaton
About
I’m a results-driven sales leader with over 20 years of experience earning new sales and growth opportunities and maximizing existing customer relationships. I have excelled in both management and individual contributor roles allowing me to directly impact the success of the business through creative sales techniques and the development of sales teams. I have taken on progressively more challenging roles within the IT solutions industry, where I am a valuable member of the leadership team. Working with potential customers allows me to utilize my product knowledge, consultative selling, and negotiation skills. I am adept at influencing decision makers within the educational, commercial, retail, and federal government sectors. I continually meet aggressive targets through strong interpersonal skills, consultative selling capability, and ability to clearly articulate the value proposition. I enjoy building and developing high performance teams, and helping them to deliver exceptional value to customers. I ensure my teams receive the support, tools, and coaching they need to consistently meet their sales goals. I have been successful working with all levels of organizations. Whether I am influencing a potential customer, collaborating on marketing ideas, facilitating operations, or motivating my team, I strive to add value for the customer and the business.
United States
Vienna
Information Technology & Services
Sales, Sales Management, Business Development, Solution Selling, Business Strategy, Sales Operations, Pre-sales, IT Solutions, Small Business IT Solutions, Channel Partners, Program Management, Team Leadership, Account Management, Negotiation, Marketing, Customer Service, Relationship Management, Information Technology, Influential Communicator, deal closing
Experience

VP, Sales & Service
OK2 Solutions
Clifton, Va
Managing, coaching, and developing a team in the sale of IT equipment and services, as well as the daily operations and logistics. Sourcing new clients, making engaging sales presentations, and closing complex transactions. Assessing customer needs, documenting SLAs, and driving a high level of customer satisfaction. Supervising help desk operations to ensure swift troubleshooting and resolution of issues. Subcontractor services for DHS Eagle II, NASA SEWP, GSA.

General Manager
RCG, INC.
Fairfax, VA
Led a team of 20 in the delivery of high quality sales and service for an IT services and solutions firm. Identified opportunities to grow the business into new markets in Miami, Atlanta, and Dallas while increasing revenue $10 million. Controlled inventory, made sales and service presentations, and represented the company at commercial trade shows. Managed a wide range of client projects, including upgrades, installs, and data migration for Fortune 500, SLED and FED customers. Strong familiarity with channel partners Toshiba, Fujitsu, HP, Lenovo, Riverbed.

Service Manager
RCG INC.
Fairfax, Va
Managed regional depot repair facility and retail service operations for OEM vendor network. Reduced average repair time by 28% while lowering operational costs by 20% Toshiba's 3-time National award winning service center for customer service.

Service Representative
RCG, INC
Fairfax, Va
Michael O'Donnell's Contact Information
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