Michael Obog

The role is to assist the National Hardware Manager in the development and growth of the Alspec's Hardware portfolio for new and existing Alspec products and security systems. Tasks Include but not limited to: • Liaising with the suppliers/manufacturers for both new and existing product development. • Liaising with Master Data team and Softech V6 team for database accuracy. • Liaising with R&D in creating their prototypes with the suppliers. • Purchase order processing with the suppliers/manufacturers for their tooling costs and prototypes/samples. • Assist in prototype (security doors and windows) assembly for evaluation. • Drafting updates for Alspec brochures, Alspec Technical Manuals & installation instructions, and liaising with the Marketing department. • Usage of Microsoft D365 (for viewing product database, purchase order processing, and ordering samples) and Phocus Cloud (to view products sales). • Usage of AutoCAD Lte, mainly for dimension verification and minor updates on DWG files.

The main role is to digitize surveyed data using AutoCAD Map 3D. Once digitized, the data is uploaded to a server’s database, whereas the stylization of data is then made through AutoCAD Mapguide Studio. I helped develop a single-line diagrams for Meralco’s power network between substations. I also supervised in digitizing PLDT’s base-maps covering Philippines’ NCR (National Capital Region). Tasks Include: • Data / intelligent map production and data management. • Identify and consult key stakeholders/customers and their priorities and keep them informed of progress. • To digitize with raster images. • Aid in the preparation and compilation of geological reports for statutory and internal use. • Supporting staff with data and reporting requests. • Provided training for clients in using AutoCAD Map 3D for digitization. • Surveying water meters for point data using Magellan GPS devices.

Michael provided technical support for North America clients’ concern on Epson products. Technical support includes All-In-One printers, and function printers/scanners. Michael was trained to use the Knowledge Base System in providing solutions, and update client’s account and troubleshooting details in the Epson’s work portal.

Michael provided technical support for client's concerns/issues with their Trend Micro products. Michael supported Trend Micro PC-cillin Internet Security 2007 and 2008; and Trend Micro Spy-sweeper for North America clients. The issues tackled ranges from malware attacks, and guidance on user interface navigation/usage on Trend Micro Products. He was also trained to use the Knowledge Base System in providing solutions and records the troubleshooting details in the Siebel Database.