Moayed Masria

Strengthened client relationships with a portfolio of over 250 clients, providing personalized support and proactive updates to ensure top-tier service and satisfaction. Collaborated across departments to resolve client issues efficiently, capturing and communicating client feedback to improve service delivery and increase satisfaction rates by 15%. Maintained up-to-date knowledge of financial markets and company offerings, producing weekly and monthly performance reports for management review. Exceeded KPI targets by retaining and expanding a portfolio of HNW clients through a tailored, value-based approach.

Spearheaded initiatives to drive a 15% increase in revenue within six months, expanding retail and partnership channels in FX, Gold, and CFDs. Utilized a robust personal client database and a combination of online and offline strategies to achieve business objectives. Met with over 50 clients monthly to present and explain the company’s diverse product offerings. Supported the team in consistently meeting targets, while providing management with actionable market feedback to inform decision-making. Established and nurtured long-term business relationships, ensuring a 20% increase in client retention and building a network of over 200 future prospects. Actively identified new business opportunities, contributing to a 10% growth in existing accounts. Monitored marketing trends and competitor activities, offering insights that led to a 5% improvement in operational strategies. Represented the company at more than five industry events annually, leveraging networking opportunities to enhance market presence and brand recognition.

Focused on building a client portfolio that contributed to a significant increase in market share across various regions. Acquired over 30 new clients monthly and expanded existing accounts by 25% through a value-based relationship approach and effective opportunity management. Prepared and facilitated sales activities, utilizing advanced tools and generating reports that enhanced operational efficiency. Provided actionable business insights that supported a 20% increase in sales performance and helped achieve quarterly targets. Established and maintained strong relationships with over 100 existing and potential customers, driving demand for Exness’s products and services. Developed professional and trustworthy relationships with key clients and introducing brokers, ensuring a 15% improvement in client satisfaction ratings. Conducted research that led to identifying and capitalizing on 20+ new market opportunities. Assessed client potential and pursued high-value leads, contributing to a 10% growth in the client base. Actively listened to customer needs, providing tailored solutions that addressed their concerns and goals. Ensured a high level of client satisfaction, resulting in a 12% increase in repeat business and client referrals.