Moaiad Isleem, SSBB

* Strategically plan and manage logistics, warehouse, transportation and customer services * Direct, optimize and coordinate full order cycle * Liaise and negotiate with suppliers, manufacturers, retailers and consumers * Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency * Arrange warehouse, catalog goods, plan routes and process shipments * Resolve any arising problems or complaints * Supervise, coach and train warehouse workforce * Meet cost, productivity, accuracy and timeliness targets * Maintain metrics and analyze data to assess performance and implement improvements * Comply with laws, regulations and ISO requirements * Contributing to the organisation’s strategic plan and annual plans, in areas such as quality and risk management. * Drafting and updating SFDA certificates. * Reviewing draft registration files and submitting new and amended registration dossiers to obtain and maintain registration in SFDA. * Maintaining contacts and sharing relevant information with stakeholders, internally and externally, including liaising with regulatory authorities. * Preparing and participating in presentations on regulatory affairs & SFDA matters.

• Develop, implement, and manage project plans and budgets. • Supervise and coordinate the work of project team members. • Monitor project progress, identify risks, and develop contingency plans. • Manage project resources, including personnel and materials. • Communicate with stakeholders, including clients, project team members, and vendors. • Prepare project and service reports for management.

• Create full-fledged implementation plans, accounting for ROI, cost-benefit and other analyses. • Perform detailed assessments of risks to determine constraints and develop mitigation strategies. • Maintain tactical control of project budgets and timelines to keep teams on-task and achieve scheduled targets. • Create and maintain schedules to protect company from dead-deal expense while meeting contractual obligations. • Enroll additional resources and staff to meet timeline demands. • Responsible to follow up and coordinate delivery, installation, testing, training bringing the POD documents and all other procedural formalities required to finalize and hand-over projects. • Handling delivery of products, coordinating with warehouse and checking availability of products and following up with the workshop for repair and maintenance of products. • Educate key personnel in appropriate production methods to achieve expectations and meet quality control standards. • Provide information about projects, corporate strategies and upcoming projects to stakeholders. • Adjust project plans to account for dynamic targets, staffing changes and operational specifications. • Closely collaborate with project members to identify and quickly address problems. • Deliver projects to pre-determined budget, maintaining time parameters and quality standards. • Increase customer satisfaction through adherence to all quality standards and customer requirements. • Conduct follow up calls to all accounts to ensure customer satisfaction and strengthen business relationships.

• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences. • Organized and coordinated sales schedules to align obligations for both clients and company. • Submitted reports to senior management to aid in business decision-making and planning. • Met with management and executives to provide insights into sales operations and make strategy recommendations. • Conduct follow up calls to all accounts to ensure customer satisfaction and strengthen business relationships. • Working on tender announced by M.O.H.