Majid Maqbool

In my role with the Government of Alberta, I contributed to the development and modernization of digital services for the provincial court system. I led the upgrade of a legacy application, enhancing its performance, maintainability, and reliability within a cloud-based environment. My responsibilities included reviewing code, resolving defects, and supporting deployments, ensuring a seamless and consistent user experience across multiple levels of the court system.

At SGI Canada, I played a key role in the comprehensive redesign of the insurance system, including the Customer Portal, Vehicle Registration, Renewal, Cancellation, and Driver’s Licence services, focusing on enhancing security, customer experience, and operational efficiency. I contributed to the design of an intuitive UI and robust backend architecture, ensuring scalability, maintainability, and adherence to coding standards, while participating in event modeling and thorough validation of functionalities to deliver high-quality, reliable solutions. As an experienced cross-functional contributor, I successfully navigated this large-scale digital transformation initiative, aligning strategy, design, and execution across multiple disciplines to achieve impactful results.

Successfully led a backend integration initiative to unify disparate enterprise applications, implementing a microservices architecture that enhanced efficiency, maintainability, and scalability. The project leveraged MS Azure Enterprise Service Bus to reduce dependencies and enable resilient distributed transactions, while integrating critical business components through middleware REST APIs and secure token management. I established CI/CD pipelines, automated testing, and authored comprehensive technical documentation, ensuring clarity, reliability, and smooth deployment across multiple environments. This work delivered a robust, future-ready enterprise integration system, reflecting both strategic oversight and hands-on technical execution.

Developed and delivered AI- and ML-powered energy optimization solutions for pipeline operations, including enhancements to the Portal Application and the OPTIMUS tool for real-time, historical, and forecasted scenario analyses. These solutions empowered operators and optimizers to make data-driven, optimized decisions, improving pipeline efficiency, reducing energy losses, and forecasting pump unit performance under varying operational conditions. I designed and implemented new business logic, scheduled processes, repositories, UI components, and REST services to integrate ML recommendations effectively, while ensuring reliability, maintainability, and seamless communication across systems. This work delivered innovative, high-impact solutions that transformed operational decision-making and enabled measurable efficiency gains in pipeline management.

Led the modernization and optimization of Alberta’s WATERS application, transforming an obsolete Adobe Flex-based GIS mapping component to a modern HTML5 and ArcGIS-based system while aligning with government GIS standards. The initiative improved turnaround times for low-risk Temporary Water Diversion Licenses (TDLs), reduced administrative effort, and enabled consistent policy execution through a web-based, enterprise workflow solution. I designed and implemented new UI layers, business logic, REST services, and integrations with external systems, while developing interactive components and business intelligence reports to enhance data visibility and decision-making. This work delivered a robust, maintainable, and scalable system that streamlined operations, improved efficiency, and provided measurable value to Alberta Environment and Parks.

Developed the Rail Traffic Control (RTC) Console Workload Scorecard, a business intelligence reporting application for the Western Region, designed to improve operational visibility and decision-making. I analyzed requirements and implemented solutions for data integration, transformation, and performance optimization, including building staging tables, SSIS workflows, and custom BI reports using SSAS and SSRS. This work delivered a robust, efficient, and reliable reporting system, enabling better monitoring of rail traffic operations and informed decision-making across the region.

Developed and delivered multiple enterprise applications and automation solutions to improve procurement, inventory management, labor estimation, forecasting, and reporting processes. I created a Purchase Order Approval automation prototype, enhanced the Inventory Portal for better performance and scalability, and implemented an interactive labor price estimation tool to replace unstructured spreadsheets. Additionally, I automated WIP labor posting, migrated legacy Excel/Access applications to web-enabled platforms, and designed the EPM Forecast and Budgeting application to support business growth. These initiatives significantly improved operational efficiency, data accuracy, reporting reliability, and system performance, reducing manual work and resource usage while enabling faster, data-driven decision-making across departments.

3-years curriculum focusing on application development, programming, networks, algorithms, software architecture design, technical planning and problem solving using case studies

2-years curriculum focusing on accounting, economics, business communication, management and statistic