Mudit Mittal
Senior Vice President, Talent Marketplace. @ Citizens
About
Strategic Learning & Development executive with a proven ability to align talent strategies with business goals through foresight, cultural insight, and agile practices. Award-winning leader, recognized for inspiring globally dispersed teams, developing profitable lines of business, and effecting enterprise transformation. Skilled at anticipating needs, simplifying complexity, and fostering collaboration, all with a touch of empathy and humor. Specialties: • Strategic planning and execution driven • Launch of new ventures and products, product management and P&L management • People development, management, coaching and mentoring • Emotional intelligence and empathy • Innovation through optimizing, automating, streamlining • Resourceful and inquisitive problem-solver and creative thinker • Change management, process improvement, negotiation • Technology savvy, and analytical Growth Mindset and Power of Learning. I am passionate about the power of learning as a tool to develop and empower people, that can lead to a sustained business advantage. Companies will never have a truly sustainable advantage that’s based on products or prices alone; they need to focus on what their people know. It’s the knowledge of the naïve many, not the knowledge of the brightest few, that sets the pace of a company. The following quip sums up the importance of learning rather nicely: A CEO was once asked, "What if we train and develop all these people and they leave?" She replied, "What if we don't, and they stay?" About the background image. The Pale Blue Dot is a photograph of Earth taken Feb. 14, 1990, by NASA’s Voyager 1 at a distance of 3.7 billion miles (6 billion kilometers) from the Sun. The image inspired the planetary scientist, Carl Sagan, to write: "Consider again, that dot. That's here. That's home. That's us. On it, everyone you love, everyone you know, everyone you ever heard of, every human being who ever was, lived out their lives - on the mote of dust, suspended in a sunbeam." For me this brings perspective and inspiration.
United States
Greater Boston
Financial Services
Cross-functional Team Leadership, Customer Service Management, Project Portfolio Management, Communication, Business Strategy, Strategic Planning, Strategy, Team Building, Team Leadership, Coaching, Operations Management, Process Improvement, Change Management, Strategic Partnerships, Vendor Management, Problem Solving, Marketing Management, Competitive Analysis, Product Strategy, Microsoft Office
Experience

Chief Operations Officer
New York, NY
Transformed company with foresight, staying ahead of changing industry trends, evolving into a Managed Learning Services provider focused on skills enhancement to achieve business results. NetCom trained over 80 percent of the Fortune 100, serviced over 45,000 business customers, and advanced the skills of more than 71,000 professionals through hands-on, expert-led training. NetCom catered to the full learning cycle, starting from needs analysis & competency mapping to content creation & training delivery in multiple formats including instructor-led and self-paced. NetCom Learning won numerous awards including: • Recognized by Microsoft as its Worldwide Learning Solutions Partner of the Year Finalist in 2016, and 2013 • Recognized by Microsoft as its Worldwide Learning Solutions Partner of the Year in 2007 • Selected as a Training Outsourcing Watchlist Company by Training Industry in 2015 • Selected as one of Top 20 IT Training Companies by Training Industry in 2015, 2014, 2013, 2012 • Named by Inc. 5000 Magazine as one of the fastest growing private companies in 2012, 2011, 2008 • Named "Company of the Year" by the American Business Awards in 2012 • Awarded Brandon Hall Silver Award for Excellence in the Learning Management in 2012 • Awarded Silver Best-in-Biz Award in 2012 In addition to Business and Soft skills training, some of the leading vendors NetCom provided training for: Adobe, Autodesk, Cisco, Citrix, CompTIA, EC Council, Hadoop / Cloudera, Google, IBM, ITIL, Juniper, McAfee, Microsoft, NetApp, Oracle, PMI, Red Hat, SalesForce, SMART, Scrum & Agile, Six Sigma and VMware.

General Manager
New York, NY
• Worked closely with clients to help design and develop customized assessment based learning plans, geared to achieve their business objectives, followed by ensuring quality delivery. • Conceptualized and implemented unique learning products that became market trendsetters. • Sought out, instituted and managed training partner relationships with Microsoft, Cisco, Citrix, CompTIA, ITIL, PMI amongst others. • Implemented an innovative model for opening facilities across US to secure space for profitably running operations at minimal cost. • Implemented processes to improve operational efficiency with a strong focus on sales-enablement. • Established a Partner Network for reselling across various learning products.

Director, Marketing and Operations
Fremont, CA
Award winning IT and Healthcare Training company Information Technology Training division: • Achieved 114% increase in revenue by expanding client base to all US states and 38 countries. • Initiated accelerated training courses that contributed to 60% of the division’s revenue. • Directed development of a web-based enrollment and management application software, streamlining and automating business operations and management. • Implemented smart scheduling of classes to maximize instructor utilization, reduce class reschedules and cancellations, provide upselling opportunities, and increase number of students per class to maximize profit per class. • Achieved 30% increase in sales by web advertising, SEO and partnerships. • Synergized relationships with 150+ trainers for Microsoft, Cisco, Citrix, Solaris, and other technologies. Healthcare Training division: • Launched marketing campaigns via various mediums encompassing web, email, outdoor, print, phone, radio, mail, partnerships, press releases, inserts, direct mail, door hangers, job fairs and seminars, resulting in 241% increase in leads and 126% increase in revenue within one year. • Increased the division from 3 students in 1 program to 350+ students and alumni in 4 programs, within a year.

Marketing Officer, Mahavir Spinning Mills Ltd
India
$325M textile group – the largest buyer and exporter of cotton in India. • Instituted process and technological innovations, saving nine steps and more than a day between order receipt and product delivery, resulting in reduced customer complaints and increased sales. • Reduced slow turning inventory by 80% in two months in one of the regional locations.
Education
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