Mithil Shah

Results-driven Account Management and Operations professional currently working as an Account Manager at Elevate Me, with experience in client relationship management, operational coordination, revenue tracking, and account handling. In my current role, I manage client communications, payment coordination, operational follow-ups, and account resolution processes while ensuring smooth collaboration between students, clients, and internal teams. I specialize in handling high-volume client interactions, resolving escalations, maintaining professional relationships, and ensuring timely process execution through structured coordination and effective communication. With experience across education and service-based industries, I have developed strong expertise in account management, revenue coordination, client retention, negotiation, and operational support. I am focused on delivering positive client experiences while maintaining operational efficiency and business growth. My core strengths include: • Account Management & Client Relations • Operations Coordination • Revenue Tracking & Payment Follow-ups • Escalation & Resolution Handling • Student & Client Communication • Relationship Management • Process Coordination & Reporting • Team Collaboration & Operational Support I am always eager to learn, grow professionally, and contribute towards building efficient processes, strong client relationships, and long-term business success.

Institute of Advance Network Technology (IANT) Dec 2019 – March 2026 | Ahmedabad, Gujarat • Manage relationships with 70+ franchise centers across India, ensuring smooth operational coordination and compliance with organizational processes. • Achieve 80%+ on-time collection of student fees, franchise royalties, exam fees, ERP payments, and advertisement contributions through structured follow-ups. • Monitor outstanding receivables and maintain payment tracking to ensure timely collections. • Maintain regular contact with 200+ students and alumni, verifying employment status and salary details for placement reporting. • Leverage alumni relationships to generate referral enrollments and strengthen student engagement. • Coordinate with internal teams and franchise partners to ensure accurate revenue reconciliation and reporting.

• Oversaw daily operations of the training center, ensuring smooth coordination between academic and administrative teams. • Managed student admissions, fee tracking, and payment follow-ups to maintain financial discipline. • Ensured timely collection of course fees and examination payments, minimizing outstanding dues. • Maintained structured records for installments, course payments, and operational reporting. • Strengthened relationships with students and parents, improving retention and referral enrollments.

to look after all kind material of MEP (Mechanical, Electrical and Plumbing as well, also have to manage the stock at store and demand and supply even as per the site requirement.

• Conducted marketing campaigns and outreach activities across schools and colleges to generate student leads. • Managed student inquiries, enrollments, and fee documentation, ensuring smooth center administration. • Built strong student relationships that contributed to consistent enrollments and referrals.