Mitesh rajwaniya

Team Lead @ Narayan Seva Sansthan

About

A highly motivated and results-driven professional with over 4+ years of combined experience in contact center and verification processes. Currently serving as a Team Leader at Narayan Seva Sansthan, where I lead a dynamic team to ensure seamless customer support and operational efficiency. Previously, I worked at Jumio India as a Verification Expert, where I gained expertise in identity verification, data accuracy, and operational compliance, contributing to reducing errors and ensuring quality service delivery. Proven expertise in communication, team coordination, and delivering exceptional customer experiences. Passionate about leveraging my skills to contribute to organizational growth, operational excellence, and community service.

Country

India

City

Udaipur

Industry

Information Technology & Services

Skill

Customer Relationship Management (CRM), Teamwork, Creative Problem Solving, DONOR RELATIONSHIP MANAGEMENT , Customer Support, Technical Support, Customer Service Representatives, Microsoft Office, Customer Service, Management, Microsoft Excel, Leadership, Microsoft Word, Microsoft PowerPoint, Public Speaking, Data Entry, Data Analysis, Sports Industry, computer operator , Banking

Experience

Team Lead

Narayan Seva Sansthan

2023-3 - Present · 3 yrs 7 mos

Udaipur, Rajasthan, India

I thrive in dynamic environments, excel at team coordination, and am passionate about creating meaningful customer interactions that align with organizational goals. Known for my problem-solving skills, clear communication, and commitment to continuous improvement, I aim to make a positive impact through operational excellence and community service. where I drive operational efficiency, enhance customer experience, and ensure smooth day-to-day support functions