Jerry Chen

Reporting and Servicing Management

Creating next-generation solutions for one of the fastest growing waste management platforms TypeScript, Python, Nest.js, and React. Infrastructure: AWS and Terraform

Developed AI-driven marketing software for personalized and dynamic shopping offers. Go, TypeScript and PostgreSQL Infrastructure: Azure, AWS, and Terraform

Previously Formation.ai (acquired by BCG)

Built Financial components and Benefits Portal applications for the fastest growing PBM. React, TypeScript, Python, Flask, and PostgreSQL Infrastructure: AWS and Terraform

A nonprofit organization dedicated to unbiased product testing, investigative journalism, and advocacy. - Maintained and updated various components across all car pages. - Lead the development of a new personalization experience for millions of users. - Consumed internal APIs for product and feature developments. - Optimizing various car pages, i.e. lazy loading assets and use of CDNs.

Technical software skills used: Work with Relativity, Concordance, and iPRO to execute document productions, including bates stamping, creating load files and performing OCR. Create custom event handlers and Relativity Scripts to improve workflow. Use Microsoft SQL Server to perform queries on the back-end in order to produce results more efficiently at times. Daily General Responsibilities: Oversee full life cycle of projects according to client parameters.Track delivery schedules, ensuring proper quality assurance, and manage changes in work scope. Communicate with clients and proactively offer solutions to improve their workflow through the life cycle of a case.Be available to answer client questions about web hosting software and perform various administrative functions of the application(s) to meet clients’ needs. Monitor multiple projects and jobs to ensure deadlines are met. Ensure smooth transition of work between day and evening shifts. Develop and utilize strong analytical skills to research potential solutions and determine appropriate course of action. Ensure jobs are completed according to client, and industry standards, and that job specifications and deadlines are adhered to. Maintain accurate and current records of all aspects of a project relating to job tracking, specifications, and chain of custody related documents. Perform other special projects or duties when required.

Major: Computer Information Systems and Databases Minor: Computer Science