Misha C.

Manager, Growth Operations @ BrainStation

Country

Canada

City

Toronto

Industry

Higher Education

Skill

User Research, Prototyping, Wireframing, Heuristics, Jira, Figma (Software), Product Strategy, Agile Methodologies, Market Research, Design Thinking, Search Engine Marketing (SEM), Social Media Marketing, MailChimp, Google Analytics, Customer Support, Salesforce.com, Zendesk Customer Service Software, Stripe (Software), Chargebacks, PayPal

Experience

Manager, Growth Operations

BrainStation

2025-11 - Present · 11 mos

Team Lead, Growth Operations

BrainStation

2024-10 - 2025-11 · 1 yr 2 mos

Toronto, Ontario, Canada

Senior Specialist, Growth Operations

BrainStation

2023-6 - 2024-10 · 1 yr 5 mos

Toronto, Ontario, Canada

Coordinator, Growth Operations

BrainStation

2022-10 - 2023-6 · 9 mos

Toronto, Ontario, Canada

Fraud Analyst Associate

DECIEM | THE ABNORMAL BEAUTY COMPANY

2019-11 - 2022-8 · 2 yrs 10 mos

Toronto, Ontario, Canada

Customer Happines Associate

DECIEM | THE ABNORMAL BEAUTY COMPANY

2019-5 - 2022-8 · 3 yrs 4 mos

Telephone Interviewer & Data Collection Clerk

Institute for Social Research at York University

2013-9 - 2019-4 · 5 yrs 8 mos

Toronto, Ontario, Canada

Conducted market research and collected qualitative data for various non-profit healthcare organizations (CAMH, Ontario Ministry of Health) to support program planning and evaluation. Handled sensitive information with the utmost confidentiality. Tested and reviewed new data-collection modules, identifying, and removing inefficiencies.